Academic Support Assistant, School Of Theatre

Job Title:Academic Support Assistant, School of Theatre
Location: Tallahassee, FL
Regular/Temporary: Regular
Full/Part Time: Full-Time
Job ID: 57403
Department

FSU School of Theatre

Responsibilities

The Academic Support Assistant provides direct support to the School of Theatre's Academic & Student Services Office and its Director. As the first point of contact for the Office, they assist students, parents, and interdepartmental staff with general academic inquiries. They respond to and direct phone calls, emails, and walk-ins with excellent customer service.

This position monitors all registration and course scheduling activities for the School of Theatre, including drop/add, registration stops, and out-of-state waivers, and enters the school's schedule of classes each semester. They manage and maintain all student records and files for the school, including graduate records, grade rosters, grade reports, and grade changes.

This position manages the admission process for graduate and Bachelor of Fine Arts (BFA) students in the School of Theatre in coordination with the Director of Academic & Student Services and program heads. They serve as a liaison with the University Office of Admissions and provide program heads and deans with admission reports and status updates. They assist in coordinating undergraduate auditions and attend audition activities when necessary.

This position oversees the School of Theatre's compliance with university regulations regarding syllabus collection and maintenance and the curriculum development/curriculum request process. They complete the School's FACET reports each semester, coordinate book orders, and supervise the course evaluation process.

Qualifications

A high school diploma or equivalent and two years of experience. (Note: post high school education and/or experience may substitute at a comparable rate.)

Preferred Qualifications

• Experience analyzing data and crafting reports.
• Knowledge of university academic programs and policies.
• Experience in advising students.
• Ability to establish and maintain effective working relationships with students, parents, supervisors, and interdepartmental personnel.
• Ability to interpret and explain policies to students, parents, faculty, and staff.
• Attention to detail and the highest standard of integrity are imperative.
• Ability to extract complex academic information from various electronic, printed, and verbal sources.
• Excellent computer, creative problem-solving, and written and communication skills are essential.
• Must have the unique ability to deal with people calmly, confidently, and with complete objectivity.
• Will have access to student data covered under the Family Educational Rights and Privacy Act (FERPA). The position requires a high level of discretion and knowledge of legal issues in relation to the confidentiality of data.

Contact Info

For questions, please email Marcia McClellan at mmcclellan@fsu.edu.

University Information

One of the nation's elite research universities, Florida State University preserves, expands, and disseminates knowledge in the sciences, technology, arts, humanities, and professions, while embracing a philosophy of learning strongly rooted in the traditions of the liberal arts and critical thinking. Founded in 1851, Florida State University is the oldest continuous site of higher education in Florida. FSU is a community steeped in tradition that fosters research, encourages creativity, and embraces diversity. At FSU, there’s the excitement of being part of a vibrant academic and professional community, surrounded by people whose ideas are shaping tomorrow’s news!
Learn more about our university and campuses.

Anticipated Salary Range

Starting at mid-$30,000s, commensurate with education and experience.

FSU Total Rewards

FSU offers a robust Total Rewards package. Visit our website to learn more about our Compensation, Benefits, Wellness, Recognition, and Employee Development programs.
Use our interactive tool to calculate Total Compensation options based on potential salary, benefits and retirement contributions, earned leave, and other employment-related perks.

How To Apply

If qualified and interested in a specific job opening as advertised, apply to Florida State University at https://jobs.fsu.edu. If you are a current FSU employee, apply via myFSU > Self Service.
Applicants are required to complete the online application with all applicable information. Applications must include all work history up to ten years, and education details even if attaching a resume.

In addition, please provide a list of at least three professional references in your application.

Veterans' Preference

Certain service members and veterans, and the spouses and family members of such service members and veterans, receive preference and priority, and certain service members may be eligible to receive waivers for post secondary educational requirements, in employment by the state and its political subdivisions and are encouraged to apply for the positions being filled. Veterans' Preference applies to University Support Personnel System (USPS) positions only.

IMPORTANT: To claim Veterans' Preference, select “yes” to the question on the application questionnaire and upload a DD-214 (or equivalent), the Veterans' Preference Certification form, and other documentation if applicable with your online application before midnight of the position closing date.

Click the links for eligibility information and required documentation, or call FSU Human Resources at (850) 644-6034.

Considerations

This is an USPS (University Support Personnel System) position.

This position requires successful completion of a criminal history background check.

Qualified candidates will be reviewed starting April 10th, 2024. Anticipated start date is May 1, 2024.

Equal Employment Opportunity

An Equal Opportunity/Access/Affirmative Action/Pro Disabled & Veteran Employer.

FSU's Equal Opportunity Statement can be accessed at: https://hr.fsu.edu/sites/g/files/upcbnu2186/files/PDF/Publications/diversity/EEO_Statement.pdf.