Provide transformational coaching experiences to students, especially historically underrepresented and underserved students, that promotes a relationship-rich college experience, progress to degree, and increased self-efficacy as students address their academic experience.
Best-Practice Coaching
- Connect with and empower underrepresented students in their adjustment to college Academic Life, by establishing trust, addressing knowledge gaps, and bridging students to various campus resources.
- Assess students’ academic needs and identifying opportunities for coaching on overall college readiness, commitment to degree, academic decision-making, academic habits and strategies, self-regulated learning, goal orientation, and academic motivation.
- Empower students, through contemporary coaching pedagogy, to design and build connections with a variety of campus and community partners based on students’ needs, interests, and goals.
- Use best practice coaching skills and processes, and work proactively to coach students toward their individual academic success goals and college persistence while also identifying potential barriers to their persistence, goals, attendance and degree completion.
- Use optimal coaching pedagogy with historically disenfranchised students, supporting skills, thought and action around navigating academic policies, financial literacy, debt avoidance or reduction, and support systems, at a PWI.
- Use best practices in relationship building and sense of belonging literature to form connections with assigned caseload, primarily to be focused on URM students.
- Provide ongoing accountability and support a sense of belonging by monitoring student progress, providing follow up outreach, primarily through leveraging the university student success CRM.
- Empower students toward using life design approach to their college experience through self-knowledge, values awareness and encouraging productive, intentional action.
- Keep concise and clear written records – in the university student success CRM – detailing student outreach, coaching activity, and outcomes pursuant to process goals established in CCAP.
- Help students to understand and encourage students to engage campus resources that address holistic student needs and contribute to student development, leadership, and advocacy programming.
- Refer to campus resources that support student success, and provide information that facilitate customizing URM-specific student needs and support academic-related persistence; assure seamless referrals, linking students to other culturally and needs-appropriate services.
- Engage students, applying research-based coaching, learning and career development theories, while showing a commitment to team accountability and a culture of high-quality student academic support.
- Participate in and help track the effectiveness of strategically designed, data-driven outreach campaigns, particularly for diverse student populations and focused on URM persistence.
- Demonstrate a commitment to values and best practices in diversity, equity, and inclusion and student learning, to enhance a sense of belonging and address historic and systemic inequities for academic success; focus efforts on relationship-building and dedicated outreach and resources to the URM student population.
- Monitor and outreach to caseload using CRM, predictive and institutional data provided by the associate director or AVP; support outreaches and nudges according to the CCAP nudge calendar.
- Use persistence and institutional analytics as provided by the associate director or AVP, to improve connections and mentoring with students based on data-informed patterns/needs
- Implement best practice strategies to connect URM students least likely to engage with academic success resources.
- Assist with success coaching program referral management using the university’s student success CRM.
- Assist with completing coaching work plans for students new to academic coaching who have a need and/or preference for professional staff intake.
- Assist with completing Financial Aid Academic Plans and designing academic progress coaching plans for students who do not meet Satisfactory Academic Progress.
- Demonstrate a commitment to continuous learning and professional development, engaging in department, as well as off-campus development in policies, practices and theories that relate to student persistence, coaching theory, learning science, cultural competency, cultural humility, learning pathway development, and research-proven methods of academic support.
- Maintain a minimum, dedicated coaching caseload of URM students that is driven by predictive analytics and institutional data that show students with the greatest academic need; the caseload will be identified by CCAP and the Success Coaching program, assuring effective, individualized coaching dosage, driven by internal studies and effectiveness data.
- Assist with presentations and group coaching activities/workshops, marketing events, and related programming for prospective and current students, that promote student knowledge of, and inspire student action toward good academic habits and higher use of academic resources.
- Complete appropriate student outreach and engagement tracking in alignment with unit policies and procedures.
- Provide staffing support/assistance and representation at prospective student/admissions events to connect with URM students and families and provide information related to college readiness.
- Assist CCAP with presentations and group coaching activities/workshops, marketing events, and related programming for prospective students, that promote student preparation for college, and college academic readiness.
- Participate in continued training and professional development, to inform best practice relationship-building and programming.
- Assume other tasks consistent with classification and in alignment with the unit mission, and strategic plan, that might be assigned by the assistant vice president or the associate director for academic success design.
The following person has been designated to handle inquiries regarding the non-discrimination policies:
Assistant Vice President of Diversity and Equal Opportunity/Title IX Coordinator
205 Old Main Building
104 Maltby Avenue
Slippery Rock University
Slippery Rock, PA 16057
724.738.2016