911 Dispatcher

911 DISPATCHER JOB POSTING

STARTING PAY: $20.06/hour, base pay, no experience; $41,716/year; after first year: $20.98/hour; $43,801/year.

• No experience required
• Must be 18 years or older
• Tattoos ok *some restrictions apply
• Credit issues ok
• No Felonies, Class A Misdemeanor convictions or any Assault Family Violence convictions
• Class B Misdemeanor convictions -- 10 year waiting period or full record expungement.

BENEFITS & PERKS:

• Lateral Transfer Program
• Certification/Education Pay as a monthly stipend available upon hire.
• Specialized Skills Pay: monthly stipends available up to $300/month/employee
• Longevity Pay after completion of three years of service.
• PTO (Paid Time Off): Accrued 6.81 hours per pay period
• 14 paid holidays observed per year
• FREE employee medical, dental and life insurance; vision insurance and dependent coverage available for monthly premium.
• Hill County is a member of Texas County & District Retirement System (TCDRS).
• 7% of your gross wages per pay period are contributed and matched 2 to 1 by the County o Vesting requirement is 8 years of continued service.

TO APPLY: Click the blue button at the top of the Indeed listing "Apply on Company Website" to be routed directly to the application. (https://www.co.hill.tx.us/upload/page/7639/TCOLE%20Personal%20History%20Statement.pdf)

The applicant must fill and deliver the completed PHS and all required documents (listed in application) to the HCSO located at 406 Hall Street, Hillsboro, TX. ***RESUMES AND INDEED clicks do not qualifty as applying for the job.*** A COMPLETED, PHYSICAL APPLICATION MUST BE COMPLETED AND SUBMITTED TO HCSO***

JOB SUMMARY: A Telecommunicator performs specialized radio and communications work under the general supervision of the Telecommunication’s Supervisor. This position receives incoming non-emergency and emergency calls, prioritizes calls received, and relays information via available communications systems to appropriate field personnel. The position is responsible for greeting persons coming to the Sheriff’s Office front entrance to conduct business of the Office. Specific duties and responsibilities may vary according to areas of assignment. Employee is subject to the usual hazards of law enforcement work.

DUTIES & RESPONSIBILITIES: Operates emergency and non-emergency communication systems; receives requests for service by telephone; obtains and relays necessary information efficiently and accurately; gives callers direction and instruction as necessary.

• Operates numerous highly technical computer systems including the Computer Aided Dispatch (CAD); enters and retrieves information to and from various databases including TCIC/NCIC, Hill County computer systems, and a variety of local, regional, and state emergency response databases.
• Monitors state and national messages, requests, and transactions through TLETS/NLETS while ensuring compliance with Federal and State laws and department policies and procedures.
• Processes, forwards, and maintains records of information obtained or entered; maintains appropriate logs of services requested.
• Operates radio console consisting of numerous talk groups.
• Dispatches, monitors, and tracks multiple law enforcement, fire, and EMS agencies.
• Ensures radio operations are conducted in accordance with Federal Communications Commission (FCC) procedures and requirements.

REQUIREMENTS:

• Must be at least 18 years of age at date of hire;
• High School Diploma or GED is required;
• Must obtain Texas Commission on Law Enforcement (TCOLE) license within one year of hire date (Tex. Occ. Code § 1701.301; 37 Tex. Admin. Code § 217.27).
• Must successfully complete TCOLE-approved Basic Telecommunicator course, Crisis Communications course, TDD/TTY for Telecommunicators and a TCOLE approved Field Training Course within one year of assignment (Tex. Occ. Code § 1701.405; Tex. Occ. Code § 1701.352).
• Must possess, or have ability to obtain, Texas Driver’s License;
• Good driving record;
• Must be of good moral character;
• Must have the knowledge necessary to understand basic operational, technical, and office processes;
• Must pass a thorough background investigation to include an oral interview and psychological exam and drug test.

Job Type: Full-time

Pay: From $20.06 per hour

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 12 hour shift
• Day shift
• Holidays
• Night shift
• On call
• Overtime
• Weekends as needed

Ability to commute/relocate:

• Hillsboro, TX 76645: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Required)

Shift availability:

• Day Shift (Required)
• Night Shift (Required)
• Overnight Shift (Required)

Work Location: In person