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SalaryDispatch Administrative - Houston, TX
WRM is an environmental wastewater management company based in Houston, TX that offers its employees a company culture focused on Customer Service, Continuous Improvement, Respect, Safety, Compliance, and Honesty.
The Company: Waste Resource Management, Inc (WRM) is a rapidly growing organization with operations in TX, CO, FL, and NV. WRM is known for their commitment to innovation and the institution of “GREEN” initiatives.
- We place the safety of our employees, communities, and the environment ahead of all other priorities.
- We are committed to building a culture that values our employees, customers, and the environment.
The Position - The dispatch admin will assist the dispatcher in routing and scheduling duties as well as assist the administrative staff in other duties to effectively maintain quality service.
Responsibilities:
- Assists the Market Manager and leaders with delegated tasks.
- Greets and assists visitors.
- Answers phones, transfers calls, takes messages and routes callers to the correct department.
- Collects, gathers, organizes and scans documents to the appropriate department.
- Researches missing or incomplete manifests and responds appropriately.
- Responds to customer concerns and questions.
- Stamps third party manifests as they come in.
- Collects data from Driver’s Daily Route sheet and enters into mileage spreadsheet.
- Works on manifest for previous day (stamps, signs, dates, separates, scan and file, mail out manifest to City if required).
Coordinates drivers and vehicles to assigned destinations in a timely and efficient manner.
Maintains contact with drivers to communicate updates, delays, or special instructions and relay delivery status to customers.
Records driver assignments, delivery time, and other transportation data in a computer database to track metrics.
Educational Background & Experience Requirements:
- High School Diploma/GED preferred.
- Intermediate knowledge of Word and Excel.
- Fluent in English and Spanish.
- Transportation/dispatch industry experience.
- 3 years administrative experience preferred.
Why Should You Apply?
- Paid Vacation & Sick Time
- Excellent comprehensive benefits including Affordable health ins, dental, & vision
- generous employer 401K match
- Environmentally conscious company
- Competitive industry compensation
- Collaborative teams working toward a common goal
