786754 - Ux Expert Manager

Manager, Digital Technologies

Chicago, Illinois or East Syracuse, New York

Overview

The Manager of Digital Technologies is an experienced, result-oriented, autonomous digital technology leader who would be responsible for driving technical direction and architecture of hi-traffic, complex customer and employee facing website, mobile app, marketing and other digital systems. You will manage a team of software developers to develop highly available, scalable revenue generating digital systems and will work with a diverse group of stakeholders from marketing, compliance, communication and vendor partner teams to define business opportunities and then drive end-to-end digital solutions.

Successful candidates will have an established track record delivering complex website and mobile apps, excellent people and project management skills, keen technical aptitude, solid communication skills, and be driven to achieve results in a fast paced environment.

Responsibilities

• Be a leader in all phases of the Agile software development lifecycle while working with cross-functional team members - product owner(s), development leads, architects, quality engineering and business systems analysts - in a highly collaborative environment
• Bring a multiplier attitude to leadership. Take responsibility for hiring great talent, coaching them to improve their skillset and grow their careers
• Hands on contribution to website/mobile app engineering, underlying Infrastructure and tools. Deliver high quality, robust, scalable and resilient code
• Evangelize newly developed best practices, software development techniques, and frameworks with other teams within the organization
• Manage relationships with business partners, understand their business processes, and deliver value through technology solutions
• Assess and communicate risks based on complexity, resources and timeline constraints
• Lead research, evaluation and adoption of emerging technologies and engineering practices

Minimum Education and Experience

• Bachelor's degree in computer science or engineering or equivalent
• 5 years or more hands on experience as Architect, Senior Developer or Technical Lead on website and/or mobile app eco system
• Expert level knowledge of agile methodologies working side-by-side with UX, Design, Creative and Product teams
• Strong knowledge of software development best practices, including coding standards, code reviews, source control management, automated testing and deployment processes
• At least 3 years of experience managing a team of 4 or more as team lead, tech lead or manager
• At least 5 years of experience in digital engineering using some of the following technologies: Sitecore, .NET, Content Management Tools, TFS, Jira, Google Analytics, SQL
• Knowledge of DevOps, and continuous integration-continuous delivery
• Track record of collaboration with Digital Agency, customer focus, continuous improvement, influence and results
• Experience developing developers through various career stages and building high-performance teams
• Proven success working in a fast-paced environment with shifting priorities
• Familiarity of machine learning, AI, Voice Analytics, Chat Bots is a plus
• Familiarity with healthcare is plus