Job Description
Duties:
- As a Product Manager in the Trust & Safety team, you will identify customer pain points, business opportunities, and define/deliver the products that help us create a safe and trusted community around the world.
- Your work will be pivotal to shaping the future of hospitality and travel.
- Your focus area will be safety (to reduce parties, property damage, illegal activities etc).
- Responsibilities
- Leading a cross-functional working group of engineers, data scientists, designers, operations experts, and policy experts to ensure alignment, execution, and launches.
- Maintaining product backlog and the product roadmap.
- Own prioritization process of product solutions based on business value and customer impact.
- Defining goals and success with clearly measurable objectives and key results.
- Building alignment across product teams (inside and outside of Trust & Safety), and Leadership/Executive teams.
- Anticipating bottlenecks, making tradeoffs, and balancing the business needs, customer needs, versus technical or operational constraints.
- Presenting product roadmap and status to the business and the company's leadership on an ongoing basis.
- Communicate concisely and influence outcomes.
- Evaluating new product opportunities and bringing forward proposals (buy, build, partner solutions) for new capabilities with data and users at the forefront.
- Developing short-term plans aligned with long term goals.
- 5+ years product management experience.
- Excellent written and oral communication skills.
- Strong analytical, troubleshooting, and problem-solving skills.
- Experienced in design, and hypothesis driven product development.
- Entrepreneurial drive to achieve stretch goals in an innovative fast-paced environment.
Preferred Qualifications
- Prior product, operation, or engineering experience in Trust, Safety, or Fraud
- 2+ years of building machine learning products or technical product management
- Experience leading teams through ambiguity, and high stakes trade off decisions
Education:
Bachelors degree required
Compensation Range: $44 to $54/hr
PLEASE NOTE: Our client has mandated COVID-19 vaccination for their workforce, all external personnel providing services to our client are required to comply with this requirement.
*Harvest Technical Services is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or any other federal, state, or local protected class.
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