Address
Form of work
SalaryWhat You’ll do
As a Surveillance Technician you will be utilizing technology and thinking critically to provide security for Rural King’s assets.
- Make a meaningful impact and drive positive change in the lives of our customers and the communities we serve.
- Monitor camera systems for occurrences of theft, productivity issues, and security policy violations.
- Assist Rural King associates with the use of the camera systems and reviewing video.
- Use specialized reports to review financial transactions to identify discrepancies in a retail environment.
- Maintain the alarm listing for all Rural King locations and assist associates in accessing their alarm.
- Ensure communication with store personnel and increase awareness around Rural King Loss Prevention Initiatives.
- Conduct package checks of associates leaving the Store Support Center.
- Maintain accurate records and reports on daily security incidents.
- Support stores and customers with questions about store policies.
- Review video footage of significant events and provide details to management, human resources, and/or law enforcement.
- Maintain a level of confidentiality when dealing with and sensitive information pertaining to Rural King or it’s Associates.
- Be part of a team that celebrates achievements, promotes teamwork, and recognizes individual contributions.
- Actively participate in learning initiatives offered such as training programs, workshops, and webinars. Leverage these opportunities to acquire new knowledge, refine existing skills, and stay current on the latest developments.
- Provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively.
- Demonstrate behaviors that exemplify Rural King’s Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement.
- Perform other duties as assigned.
Essential Qualities for Success
- At least 1 years of surveillance experience or equivalent combination of experience and education.
- Proficiency with Microsoft Office Suite or related software.
- Comfortable navigating computer systems and software to assist customers or manage activities.
- Excellent verbal and written interpersonal and communication skills.
- Excellent customer service skills.
- Demonstrated ability to actively listen, ask relevant questions, and provide thorough and articulate responses.
- Proven track record of consistently producing error-free work and meeting quality standards.
- Experience efficiently allocating time and resources to meet competing demands and deadlines.
- Strong communication and persuasive skills to negotiate and influence stakeholders at various levels in the organization.
- Strong problem-solving skills to quickly identify and address issues, minimizing potential delays or disruptions.
Physical Requirements
- Ability to maintain a seated or standing position for extended durations.
- Capability to lift 15 pounds periodically.
- Ability to navigate and access all facilities.
- Skill to effectively communicate verbally with others, both in-person and via electronic devices.
- Close vision for computer-related activities.
Supervisory Responsibilities
None
Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
Job Type: Full-time
Pay: $15.50 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
- Wellness program
Schedule:
- 10 hour shift
- 12 hour shift
- Evening shift
- Monday to Friday
- Night shift
- Overnight shift
- Weekends as needed
Travel requirement:
- No travel
- Travel
Ability to Relocate:
- Mattoon, IL 61938: Relocate before starting work (Required)
Work Location: In person
