Zookeeper Assistant Program Manager

The Program Manager’s (PM) primary function is to counsel, advise, and continuously interact with the students as they are going through the program. The primary daily tasks are to respond to student’s inquiries, grade exams, and ensure students are on track for completing the program.

Essential Functions:

· Respond to student inquiries via email and telephone promptly

· Ensure students are on track for completion of the program by interacting and guiding them during the in-home portion of the program.

· Maintain detailed and accurate student records

· Grade exams

· Provide academic counseling

· Maintain a supportive and motivating learning environment

· Perform data entry

Additional Responsibilities:

· Report to management if/when faced with any challenges

· Stay current on daily task list

· Attend departmental and company meetings necessary to perform job duties via teleconference

Knowledge, Skills, and Abilities:

· Type a minimum of 40 WPM

· Computer literacy

· Experience with Microsoft Office

· Internet and email savvy

· Strong communication skills, both written and verbal

· Excellent active listening skills

· Excellent problem-solving skills

· Excellent customer service and people skills

· Ability to control conversational flow

· Well-organized and self-driven

· Strong work ethic

· Ability to work independently

Education and Experience:

· High School Diploma (or equivalent)

· Associate’s/Bachelor’s Degree in Zoology or other animal science preferred

· 3 years’ experience in zoo keeping

Technology/Work Environment - To Do This Job You Must Have:

· Reliable high-speed internet connection

· A dedicated work space including office furniture (table, chair, etc.)

· ABC will provide a desktop computer for use during employment

Physical Requirements:

· Work a 20-hour workweek during common business hours Monday-Friday

· Ability to perform repetitious motions for prolonged periods of time

· Performing general office duties

Compensation:

· $15.00 per hour

Job Type: Part-time

Pay: $15.00 per hour

Schedule:

• Monday to Friday

Education:

• High school or equivalent (Preferred)

Experience:

• Zoo keeping: 3 years (Required)

Work Location: Remote