Wage Range: $15.00-$20.00
JOB SUMMARY
The Attendant/Ranger duties include greeting guests in the parking lot, starting guests on the first tee, helping guests unload golf bags and all attendant/ranger duties. This is a seasonal position with leave benefits, working approximately eight (8) months per year.
ESSENTIAL JOB FUNCTIONS:
- Provides excellent guest service at all times - promptly acknowledging and greeting guests, providing informative and knowledgeable assistance to ensure guest satisfaction.
- Performs job functions as assigned, including golf course, golf carts or pro shop duties.
- Responsible for daily, weekly and monthly golf cart maintenance schedules.
- Serves pro shop guests with golf play information and assistance, purchases and payments.
- Keeps supplies organized and stocked, including carts, rental equipment and restrooms.
- Aids and training for seasonal, part-time and summer youth employees.
- Maintains all work and common areas in an attractive, neat and clean manner.
- Promotes and follows workplace safety practices at all times, reporting broken items or hazardous areas immediately to the Golf Pro.
- Must demonstrate safety rules and regulations.
- Must be able to enforce golf course rules and regulations.
- Ensures that the operation of equipment, tools and materials are handled in a safe manner.
- Complies with regulatory laws, employee handbook, department policy and procedures, safety codes, etc.
- Promotes internal guest service standards through courteous and respectful behavior.
- Keeps the Golf Pro apprised of any unusual situations or concerns.
- Performs assorted golf related duties as assigned.
PROMOTE WRC QUALITY SERVICE STANDARDS:
SAFETY: Ensuring a safe experience by protecting the welfare of all.
INTEGRITY: Expecting personal accountability at every level.
COURTESY: Creating an exceptional customer service experience for everyone.
TEAM: Functioning together to create a cooperative and positive experience.
SHOW: Providing flawless experience -a clean and cared-for resort.
SUPERVISORY AUTHORITY:
- None.
SIGNATORY ABILITY:
- None.
ACCESS TO SENSITIVE AREAS:
- Cashier register and controlled storage.
MINIMUM QUALIFICATIONS:
- Familiarity with golf activities is required.
- Must be courteous, personable and professional in relating with customers.
- Cash handling skills.
- Must demonstrate effective communication skills, both oral and written.
- Flexible to work various shifts and weekends, and must be reliable and dependable.
- Needs to stand and walk for long periods of time and able to perform repetitive motions with wrists, hands and fingers.
- Exhibits a professional demeanor through appearance and by maintaining a positive attitude toward all employees and guests.
- Requires a criminal history background check.
- Must be at least 16 years of age.
PREFERRED QUALIFICATIONS:
- High School Diploma or GED.