Wraparound/Reach Lead Care Coordinator

At Alternatives in Psychological Consultation (APC), we care about the overall well-being of our employees and we don’t just talk about it—we walk the walk. If you are looking for a company that understands the importance of work-life balance and promotes health of mind, body, and spirit, then we’d love for you to apply! We take pride in our talented, dynamic, values-driven workforce. When you speak with our employees, it’s not uncommon to hear that they’ve been with us for quite a long time.

At APC, we value not only the diversification of our staff but also the unique perspective each individual brings with their life experience. Through open dialogue, we challenge and learn from one another to provide culturally humble and trauma-informed care to those we serve.

We are searching for a Wraparound/REACH Lead Care Coordinator!

Applicants must have a vehicle and auto insurance, a bachelor’s degree in a relevant area of education or human services, at least one year of experience in the mental health field, at least one year of experience in a Care Coordinator role, basic computer knowledge, excellent writing skills and interpersonal communication skills, strong organizational and time management skills, and a welcoming demeanor and positive attitude.

Job duties include:

• Carries a maximum caseload of six families providing coordination of mental health services to help families meet their needs as stated in the Wraparound REACH care coordination job description.*
• Assists supervisor with providing consultation and supervision to care coordination staff including coaching staff by attending court hearings and Child & Family Team Meetings as required.*
• Supports supervisor in hiring, training, performance reviews, disciplinary actions, and dismissal of department staff.*
• Reviews and advises corrections on documentation for Care Coordinators on a weekly basis.*
• Ensures that all Wraparound Milwaukee and Agency-related policies and procedures are followed and implemented.*
• Assists Care Coordinators and supervisors with creating and implementing an agency improvement plan every six months while also reviewing progress towards reaching required thresholds on a monthly basis.*
• Assists the supervisor with tasks such as staff meetings, scheduling, organization, and delegation of responsibilities amongst staff.*
• Attends Wraparound Milwaukee supervisor meetings with the supervisor or as a backup when requested.*
• Provides oversight and direct supervision to the operational assistant including training on new tasks as needed.*
• Plans and coordinates monthly family events.*
• Assists the supervisor in maintaining the on-call procedure, policy, schedule, and training.*
• Supports Care Coordinators and families and teams during crisis situations as needed.*
• Responsible for assisting with APC agency functions such as MC3 goals and NIATx projects.*
• Responsible for faxing and filing documents.*
• Responsible for uploading PDF documents.*
• Other duties as assigned.*

Benefits:

Besides the benefit of working alongside some of the friendliest and most devoted people ever, APC offers comprehensive and competitive benefits for all its full-time employees. Not able to work full-time? We also offer select benefits to part-time employees as well! Our benefits include:

• Competitive salary
• Relaxed dress code
• Hybrid worksite model for most positions
• Health insurance, with multiple options to match what is best for you and your family
• HSA contributions
• Dental Insurance
• Vision insurance
• Flexible Spending Account (FSA)
• Company-matched 401(k) plan
• Profit-sharing (employer discretionary contribution)
• Company-paid life Insurance with the option to purchase additional life insurance for self, spouse, and/or children
• Company-sponsored short-term disability
• Voluntary long-term disability insurance
• PTO- Paid Time Off (for vacation, sick days, and everything in between)
• Paid holidays (including your birthday!)
• Annual training allowance
• Wellness Program
  • Quarterly wellness incentives
  • Free wellness events
• Employee Assistance Program (EAP)
• Company-sponsored fundraiser events

Ready to work for an award-winning agency? Apply today!

AA/EOE