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Form of workJob Summary:
At Amazon, we're committed to promoting a safe working environment and being the most safety-centric company for every team member. If you are eager to implement effective safety improvements, inform managers of compliance issues and Safety improvement opportunities, apply to join our team in Amazon Operations as a Workplace Health and Safety Specialist (WHSS)! You are provided extensive safety training and development as an Entry Level WHSS towards becoming an exceptional safety leader.
This role will require 100% on-site attendance located within one of our Network Distribution Centers, and will not be a virtual - work from home position.
At Amazon, we thrive in a dynamic and rapidly evolving work environment, and our approach to safety is no exception. Just like the organization itself, our Safety department operates with agility and adaptability. As WHS Specialist, you will have the invaluable opportunity to cultivate your own agility, learning to swiftly adjust strategies, plans, and solutions to keep pace with ever-changing business demands. You will effortlessly collaborate and lead diverse functional teams and stakeholders across all levels of the organization. Our guiding principles include embracing open-mindedness, prioritizing customer satisfaction, fostering innovation, promoting empowerment, leveraging advanced technologies, and fostering a strong sense of camaraderie within our team. These principles are what drive our WHS team to deliver cutting-edge fulfillment solutions.
You may be wondering, what exactly is fulfillment? Fulfillment, in the context of Amazon, refers to the process of completing and delivering a customer's order from Amazon.com. It encompasses various stages such as picking, packing, shipping, and delivering the order, all with the aim of meeting or exceeding the customer's expectations.
To better understand our operations, let's break down the workflow into three major lanes: first mile, middle mile, and last mile.
First mile: This is where the product is stored and made ready for picking when an order is placed. It's the starting point of the fulfillment process.
Middle mile: In this stage, your order is sorted and prepared for distribution to your specific area. It involves efficient logistics and transportation to ensure your package reaches the next destination smoothly.
Last mile: The last mile represents the final leg of the journey, where the product is delivered right to your doorstep. This step focuses on providing a seamless and convenient delivery experience for our customers.
It's important to note that while these lanes may have slight building variations depending on the specific fulfillment center, one constant remains: our unwavering vision and dedication to serving our customers.
We strive to continuously improve and optimize our fulfillment processes to ensure customer satisfaction and exceed their expectations. Here are the types of facilities in each mile segment of fulfillment:
Fulfillment Centers (North America Customer Fulfillment - NACF Network)
oLarge facilities with many associates, that house goods, both big and small (first-mile). These are the types of building that typically come to mind when you hear fulfillment and may contain robotics technology or house the products available when you shop Amazon.com!
Sort Centers (North America Sort Center - NASC Network)
oMedium-sized facilities, localized close to larger markets, where goods are sorted for delivery (middle-mile). These buildings receive packaged orders and help the last-mile network deliver products on-time more efficiently. Orders are sorted by zip code, region, and size. These buildings operate most similarly to a regional post office or large third-party logistics building.
oAir Sites (Amazon Air Network), Amazon's dedicated Air network serving middle mile, located near or within major airport hubs. These locations require additional security clearances and background checks, managed by the local port authorities.
Delivery Stations (Amazon Logistics - AMZL Network)
oSmaller facilities with fewer associates, localized close to larger markets, where goods are delivered directly to customers (last mile). This is the last stop in the life of an order, where it is packed onto a delivery truck before heading out to the customer's address.
Locations and Placement:
- This role will start between January 2024 and September 2024.
This position is not a corporate role. This is a full-time position located in a fulfillment center, sort center, delivery station, or other building within the Amazon Fulfillment Network.
PLEASE NOTE: This role will require the flexibility to relocate, as we prioritize placing candidates based on business need. Candidates' placement preferences will be considered, and recruiters will do their best to accommodate location placements. Relocation benefits will be offered for those who qualify.
Job Elements:
Must be able to perform the following tasks, with or without reasonable accommodation:
Willing and able to work any shift that may include overnights and holidays. Note that there is a high chance that your shift may overlap into part of the weekend.
Wear appropriate Personal Protective Equipment including safety shoes (will be provided)
Stand/walk for up to 10-12 hours per shift
Walk in/and around the warehouse with regular frequency; many facilities are over a quarter mile in length
Access all areas of building (depending on the operations building, this may include ascending and descending ladders, stairs, gangways, and shipping docks safely and without limitation)
Regularly bend, lift, stretch and reach both below the waist and above the head
Lift and move items up to 49 pounds
Key job responsibilities
Coordinating and implementing all aspects of Amazon's Global Safety Program
Identifying and informing management of compliance issues, safety risks, and improvement opportunities through conducting daily, weekly, and monthly audits
Facilitating incident investigations processes
Maintaining required paperwork to comply with Amazon and OSHA regulations
Conducting risk assessments related to jobs performed (Job Hazard Analysis)
Recording safety incident information in internal databases in a timely manner
Innovating on process improvements and managing actions to completion
Training and assisting team members (Area Managers, Associates, Safety Team Members, etc.) to complete safety tasks (audits, following safety rules, etc.)
Performing specific safety training as required by the Safety Manager
Providing additional oversight for fire prevention, hazardous waste management, and other safety related activities.
Recommending appropriate risk mitigation measures to management, including ergonomics
A day in the life
As a WHSS, you will maintain accurate daily, weekly, and monthly metrics to report to onsite management teams. You will also conduct risk assessments related to jobs performed (Job Hazard Analysis) and new equipment introductions for associates. In addition, the WHSS leads recommending appropriate risk mitigation measures to management, including ergonomics, in our Network Distribution Centers.
We are open to hiring candidates to work out of one of the following locations:
Bakersfield, CA, USA | Fresno, CA, USA | Newark, CA, USA | Poway, CA, USA | Richmond, CA, USA | San Bernardino, CA, USA | San Diego, CA, USA | Tracy, CA, USA
