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SalaryAbout GetYourGuide
GetYourGuide is the globally leading marketplace for unforgettable travel experiences. Travelers use GetYourGuide to discover the best things to do in a destination. Since its founding in 2009, people from all over the world have booked more than 135 million tours, activities, and attraction tickets through GetYourGuide. Powered by a global team of over 800 travel experts and technologists, we are headquartered in Berlin and have 18 local offices around the world. Visit our careers website to learn more.
Team mission
Our mission is to help deliver an unforgettable employee experience for our GetYourGuide employees based in the Americas. It's an exciting opportunity to be our first Workplace Experience Specialist in the Americas to support the growing employee base there. You will help ensure our teams feel connected regardless of where they work from. Based in New York, you will be an integral member of our Workplace Experience Team, collaborating closely with counterparts in Berlin and Zurich as well as liaising with our IT, People Operations, & Workplace Operations teams. You will be the experienced team member who organizes and supports everything related to the offices, employee perks, and events.
You'll play a key role in bringing our culture to life and make sure GetYourGuide is a great place to work and a welcoming place to visit.
You will:
- Deliver amazing employee experiences, providing the best possible support to our New York office and our teams across the Americas
- Curate, drive, and promote a feeling of community in line with our company culture
- Coordinate aspects of daily office and administration duties such as front desk, purchasing, catering, etc
- Support the Americas teams in the planning of offsites and team-building events
- Own HR Operations for the US (onboarding, offboarding, employee relations)
- Manage our Benefits Program (prepare and run open enrollment and benefits administration)
- Ensure compliance of Health and Safety regulations and security standards
- Embrace and promote our company's cultural values, actively participating in our feedback-driven environment to foster personal and professional growth for yourself and your colleagues alike.
Who you are
- 3+ Years of experience in workplace management or similar service areas such as Hospitality or Office Management.
- Experience with, or exposure to, HR Operations (Benefits Admin, Employee Relations)
- Excellent written and verbal communication including articulating information effectively to individuals across all levels, including C-suite and external guests.
- Strong personal commitment to quality and customer service, with an eye for details
- Highly self-motivated and able to perform autonomously as your manager is based in Berlin
- Proactive, able to perform multiple tasks, always seek areas of opportunity for improvement, and meet deadlines without losing track of your goals
- A results-oriented mindset with a strong bias for action, even in ambiguous situations
- Experience with project and events management
- Knowledge of health and safety regulations
How we set you up for success:
- Invest in your development with an annual personal growth budget
- Work at a global tech unicorn aiming to be the market leader in a $200bn+ global market for travel experiences
- 20 vacation days + Federal Holidays to start (plus one additional day per year of tenure up to 23 days)
- 10 paid sick days per year
- 13 public holidays
- 12 weeks 100% paid parental leave
- Enjoy flexibility with a hybrid work-from-home and telecommuting policy
- Save on transportation costs with discounted public transportation tickets
- Invest in your development with an annual personal growth budget
- Gym reimbursement
- Medical, dental, and vision benefits
- 401(k) plan (after 6 months employment)
- Support your loved ones with generous maternity and paternity leave policies
- Thrive in a dynamic work environment as part of a multinational team (Headquarters in Germany; work language is US English)
- GetYourGuide friends & family discount to experience our products for yourself
- Full coverage medical plans options
- 100% employer paid dental and vision for employees and their dependents
- 100% employer paid life and short term disability
- HSA and FSA plans
- Voluntary additional life, disability, special disease and accident insurance
The reasonably estimated salary for this role is $93,000 - $97,000. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience.
And more...
We look forward to hearing from you
Unlock your full potential and join our mission to create unforgettable experiences for millions around the world. If you have the skills and passion for joining our team, we invite you to apply by submitting your CV/resume in English through the form below. Check out how we hire for tips and visibility into our process and check out life at GetYourGuide. If you have any further questions, please do not hesitate to contact us via jobs@getyourguide.com.
We are an equal-opportunity employer
Our commitment is that every qualified person will be evaluated according to skills regardless of age, gender identity, ethnicity, sexual orientation, disability status, or religion. Please refrain from including your picture and age with the application.
Important notice: Protect yourself from recruitment scams
We want to ensure your safety during the application process. Please be aware of potential scammers impersonating GetYourGuide recruiters. Remember, GetYourGuide never requests payment or sensitive personal information during recruitment. All official job opportunities are exclusively posted on our Careers page. If you suspect fraudulent activity, report it to jobs@getyourguide.com. Stay vigilant and protect yourself from recruitment scams.
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