Job Description
Role: Workfront AEM Consultant
Location: San Jose, CA (Remote from anywhere in USA
JobDescription:
- Provide solutions for Workfront upgrades, configurations, and maintenance of various processes.
- Gather requirements to solve for a specific process/workstream, and gauge whether the future process and its information are a good fit to be managed within the application.
- Design and build within Workfront process prototypes as needed and work thru them in agile mode with corresponding business partner to deliver new streamlined process.
- Configure Workfront objects (custom forms, project templates, programs, portfolios, reports, dashboards, approval processes, milestones, email notifications, statuses, job roles, teams, groups, scorecards, layout templates, filters, views, groupings, etc.)
- Execute changes that may be required to custom forms, with the awareness and understanding the impact it would have to forms currently in existence.
- Create reports and dashboards within Workfront that users and teams can utilize to drive effectiveness within their respective processes.
- Stay informed on quarterly application releases and updates - communicate to all users as needed (Relevant to specific workstream).
- Provide user support and troubleshoot technical Workfront issues and bugs and coordinate with Workfront technical support when necessary.
- Maintain and manage Workfront Support Queue.
Skills and ExperienceRequired:
5-7 Years ofexperience, and a minimum Workfront Experience of at least 3 years.
Able to workand collaborate with people of diverse personalities and various backgrounds.
Experiencein understanding a process, and how information flows thru the process andapply that to a Workfront model.
Experienceconfiguring and customizing varied processes within Adobe Workfront.
Experiencewith text mode reporting, user management, workflow/queue/custom formsconfiguration/customization.
Ability tolead Workfront initiatives and define best solutions.
Experiencein supporting/maintaining group/teams/user’s data visibility.
Driven,Self-starter, Proactive, and eager to learn.
Effectivework, time management and organizational skills despite of work volume.
AEMtasks/activities for WD Web IT Projects:
SupportAEM related issues in DAM, page/tag configuration, user permissions
Creationand managing design, developing new, and existing AEM components.
Gettinginvolve in client interaction in design discussion and showcase quick prototypein AEM Stage
Helpin building WD Marketing/Sales portal authoring and help business/product teamin bulk update and create custom automation script.
SupportBusiness in generating user reports in AEM and should have ability to get queryto generate custom reports in AEM.
Generatenew ideas to improve current functionality and ability to present it tomanagement.
Technical support experience with strong interpersonalcommunication and troubleshooting skills.