Workforce Development Coordinator

PHALEN LEADERSHIP ACADEMIES 

www.phalenacademies.org

Workforce Development Coordinator

The Workforce Development Coordinator is the primary contact for new and existing
students. Working closely with the Executive Director, the Workforce Development
Coordinator develops meaningful relationships with students along the student lifecycle
from prospect to employment. The Workforce Development Coordinator addresses
any issues impacting a student’s program experience inside and outside the

classroom to ensure high application-to-enrollment, enrollment-to-registration, and
placement rates.
Work is conducted from the employee’s home office (60%) and includes out-of-office work
during promotion events, in-person workshops, partner visits, school events, and more
(40%)

Essential Job Tasks:

• Maintain professional relationships with students through consistent contact, strong professional
• presence (virtually and in-person), active listening, and maintaining confidentiality.
• Maintain accurate, comprehensive, and up-to-date notes/records within the enrollment
• management database (currently HubSpot SalesForce)
• Track applications and ensure all applicants schedule their admission interviews
• Conduct admission interviews, recommend candidates for admission, and administer admission processes for approved applicants
• Meet with admitted students and deliver orientation sessions and informational workshops on PLA University and its program tracks, both virtually and in-person
• Assist Executive Director in presenting career and professional skills workshops.
• Attend school and community events representing PLA University
• Monitor student enrollment drops and withdrawals to identify and formulate action plans  
• Respond in an appropriate and timely manner to all student inquiries.  
• Create and adhere to a student outreach schedule to interact with every assigned student at least once bi-weekly (from workshop completion throughout employment) and provide departmental reports on student interactions and outcomes.
• Assist the executive director in identifying Community Partners, training providers, and potential employers.
• Other duties as assigned by the Executive Director

LOCATION:  Indianapolis, IN, or within a 40-mile radius. The candidate must be local as this position combines in-person and remote work. 

DO YOU HAVE: 

• At least two years of experience in higher education, career services, or workforce management. Other experiences may include student mentoring, conflict resolution, or student success initiatives.  
• Intimate knowledge of the campus community

AND ARE YOU?

• Able to build lasting relationships with scholars, families, and staff
• Able to drive the mission and vision of PLA
• An excellent communicator with strong interpersonal skills
• Are you self-motivated and enthusiastic

WHAT ARE YOU WAITING FOR? APPLY NOW!

WHO WE ARE

At PLA, we share an unwavering belief and passion for educating and empowering scholars from under-served communities driven by our Core Values: children first, respect, determination, continuous improvement, and gratitude. Our approach to leading successful schools builds on over 20 years of experience running educational programs for children, the latest scientific research, and the best practices throughout the nation.  

To create this kind of vibrant learning community, we hire only the best of the best educators & industry leaders and invest heavily in our faculty through ongoing professional development and support. We value people like you, people with a dedication to excellence and a passion for helping all our scholars develop the knowledge, skills, and character necessary to succeed while fueling their aspirations for the future.

PLA is an equal-opportunity employer and participates in E-Verify in all states that require it.

Please read carefully.

Phalen Leadership Academies (PLA) is an equal opportunity employer. PLA does not discriminate in employment on account of race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military status or unfavorable discharge from military service.

By completing this application you understand that neither the completion of this application nor any other part of my consideration for employment establishes any obligation for PLA to hire me. If hired, I understand that either PLA or I can terminate my employment at any time and for any reason, with or without cause and without prior notice. I understand that no representative of PLA has the authority to make any assurance to the contrary.

You attest by applying to this position that you have given PLA true and complete information on this application. No requested information has been concealed. I authorize PLA to contact references provided for employment reference checks. If any information I have provided is untrue, or if I have concealed material information, I understand that this will constitute cause for the denial of employment or immediate dismissal.

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