Workforce Coordinator (Remote)

The Workforce Coordinator is responsible for executing store workflow processes including job requisitions, labor scheduling, and systems optimization - all contributing toward the attainment of 100% fill rate and HUR. This position interacts with exempt store leadership, store HR teams, as well as area / regional HR support roles to complete all job functions.

• Responsible for ensuring the execution of opening and maintaining job requisitions for regions throughout the company.
• Reviewing Matrix ownership, authorized amounts vs actual headcount
• Opening job requisitions for stores to meet their actual vs. headcount demand, based on their discernment of the matrix results
• Following up with stores to communicate executed requisition changes
• Reviewing filled positions to validate that system inputs (availabilities, headcount, job codes, etc.) align to the approved / authorized / designated parameters for new hires onboarded
• Building communication with stores to review open positions and required requisition due to impending terminations and transfers
• Maintaining the SLA of all store support mailboxes
• Completing a weekly review of key metrics: hours utilization, fill rate, requisition duration, requisition counts
• Refreshing open roles on a monthly basis to aid fill rate and applicant exposure
• Responsible for supporting pilot programs focused on store workload reduction related to workforce management:
• Consisting of but not limited to: schedule edits, scheduling zones, interview scheduling, holiday hiring, HUR review, and store specific system customizations

• Bachelor's Degree or comparable experience
• 3+ years of WFM or HR experience
• Proficient in Excel

• People management system experience - Workday preferred (other systems applicable)•
• Workforce scheduling system experience - Reflexis preferred (other systems applicable)
• Forward thinker to help shape the future-state of the program
• Attention to detail
• Critical thinking