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Form of workJob Description
ReliaTrack Logistics, LLC is looking for an Operations Manager that will steer our operations towards unmatched success, growth and customer service. As an Operations Manager, you play a pivotal role in ensuring seamless daily operations. Our mission is to uphold unparalleled service standards in delivery, consistently meeting our commitments to customers and surpassing expectations.
Qualifications
- Experience in Operations Management or a proven track record managing logistics for top-tier delivery companies
- Background as a Delivery Driver
- Demonstrated leadership in high-pressure environments
- Stellar communication skills, both oral and written
- Proficiency in Microsoft Office Suite and Android devices
- Valid driver's license with a minimum age requirement of 21
Responsibilities
- As an Operations Manager, you play a pivotal role in ensuring seamless daily operations
- Ensure a flawless daily operational routine
- Draft a comprehensive weekly schedule to guarantee full route coverage
- Confirm daily vehicle availability aligns with route commitments
- Forge strong collaborations to realize our business objectives
- Participate in team stand up to recognize successes, pinpoint inefficiencies, and address challenges
- Maintain consistent communication with dispatchers and delivery associates during shifts to preempt obstacles and handle emergencies
- Directly oversee all aspects of our vehicle records, from rentals and mileage to insurance and DOT compliance
- Confirm all vehicles adhere to superior safety and compliance benchmarks
- Monitor overtime, ensuring drivers and dispatch
- Are not exceeding allotted hour limits
- Uphold a driver roster that's double the size of commitments
- Seamlessly integrate new drivers and ensure they're set up for success from day one
- Instill a culture of excellence and continuous development within the team
- Continuously monitor key performance indicators
- Harness insights from data to elevate operational efficiency and service standards
- Take on diverse roles customary to positions like yours, adapting to evolving needs and challenges
