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Form of work
SalaryAbeja is a one-of-a-kind destination for those seeking a truly special wine country experience. Located in Walla Walla on a serene 38-acres of estate vineyards, lavender fields and gardens, Abeja is a celebrated winery and distinctive Inn that creates a magical countryside oasis. Visitors will experience exclusive world-class Washington state wines, all crafted with care from the land, while staying in guest cottages that each share a different story about the rich history of the turn-of-the-century farmstead. The Abeja experience is created by people who are devoted to a continued pursuit of what they do best and an endless drive to do even better for wine enthusiasts and guests of The Inn.
Abeja is committed to excellence and seeks a candidate who shares this value. The ideal candidate is friendly and gracious. They are attentive, detail oriented, dependable, adaptable, and have a strong work ethic and a positive attitude. They are supportive of teammates and show willingness to go above and beyond. This position reports to the Hospitality Manager.
Let’s start off with the most important part - what’s in it for you:
The Perks
- Incentive Eligible
- Eligible for participation in tip pooling
- Sales Commission
- Discounted Lodging, Dining, Spa, Golf, Retail & Partner Perks
- Eligibility is dependent upon job status
- Full Benefits - Medical, Dental, and Vision
- Paid Time Off & Holiday Pay
- Company Contributed HSA
- Paid Family Leave
- IRA Match
The Requirements
- Provide exceptional experiences, with first-class service, to guests and members.
- Conduct on-site tastings, including preparation and cleanup for appointments.
- Communicate with precision, clarity and hospitality through personal interactions and correspondence by phone and email, to cultivate lasting relationships.
- Effectively convey the wines, story, history, membership and product knowledge with confidence, passion, and enthusiasm.
- Approach challenges with courtesy, professionalism, and poise; able to prioritize and proactively follow through to a mutual resolution.
- Collaborate with planning, setup and cleanup of on-site tastings and special events.
- Handle transactions and reservations with accuracy, efficiency, and fluidity.
- Assist with Will Call wine order pack-up, preparation and wine shipping.
- Answer phones and monitor email inbox and voicemails throughout the day, responding to guest inquiries.
- Inventory & stock tasting room wine and merchandise.
- Assist with outbound phone calls.
- Assist with special events (Spring Release, Summer Release, Fall Celebration, other events as needed).
- Additional duties as assigned.
- Must be at least 21 years of age.
- Friday, Saturday, and Sunday availability.
- Experience with a luxury wine brand is preferred.
- Knowledge of wine & wine production is preferred.
- WSET or Guild Somm certification preferred.
- High school diploma or equivalent.
- Excellent math skills with consistent accuracy.
- Strong ability to work with sales register/POS system.
- Excellent verbal and communication skills.
- Ability to lift 50 lbs. on a regular basis.
- Able to stand for extended periods of time.
- Ability to adhere to company workplace guidelines including dress code & safety protocols.
- Reliable transportation and a clean driving record.
Abeja Winery is an equal opportunity employer committed to an inclusive environment without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. We strive for excellence in every position within the company and select the most qualified people who embrace our service philosophy.
Where you’ll work:
Abeja is a one-of-a-kind destination for those seeking a truly special wine country experience. Located in Walla Walla on a serene 38-acres of estate vineyards, lavender fields and gardens, Abeja is a celebrated winery and distinctive Inn that creates a magical countryside oasis. Visitors will experience exclusive world-class Washington state wines, all crafted with care from the land, while staying in guest cottages that each share a different story about the rich history of the turn-of-the-century farmstead. The Abeja experience is created by people who are devoted to a continued pursuit of what they do best and an endless drive to do even better for wine enthusiasts and guests of The Inn
The Fine Print
Columbia Hospitality, Inc. is an equal opportunity employer committed to an inclusive environment without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. We strive for excellence in every position within the company and select the most qualified people who embrace our service philosophy and these values.
Accountability | Creativity | Enthusiasm | Honesty | Inclusion | Respect
Columbia Hospitality is a national management and consulting company with more than 25 years of experience in creating hospitality solutions and delivering exceptional experiences. Our portfolio includes award-winning hotels and resorts, premier residential communities, restaurants and bars, private and public golf clubs, conference centers, and distinctive venues. Columbia Hospitality has been consistently recognized as one of the Top Companies to Work for in Washington by Seattle Business Magazine and Puget Sound Business Journal for their commitment to creating a fun, dynamic and nurturing work environment for team members.
