Address
Form of work
Salary- Assist the Sr. Director of Sales & Marketing with collaborative efforts along with the marketing team on special events for our club as well as digital and verbal communication that reaches our club members
- Maintains relationships with consumers via all means of communication, including phone, email, text, and in-person in a professional and thorough manner
- Assists with coordination of the processing of club launches including wines on site, packaging, employee staffing needs, and alternative wines for SBS Club
- Communicate to appropriate staff (warehouse) regarding returned and broken club shipments and ensure communication is made with customers
- Maintain a detailed list of special requests for complete customer satisfaction and execute them during launches
- Ensure all plans for wines in shipments, and information for newsletters are staying on schedule and confirm dates for the current club launch
- Support and administer loyalty rewards program
- Actively engage and support the team to increase club membership and execute the process efficiently
- Keep club-related information relative and up to date for the TR staff
- Verify the sign-up process from TR associates to ensure all information is correct in our system
- Wine Direct/POS liaison
- Answer incoming calls courteously, responding to customer inquiries, reservations and taking orders
- Update the Tasting Room Manager with any issues concerning club matters, or other related tasting room topics
- Act as backup for processing all consumer direct orders
- Backup shipping duties when needed
- General filing as needed; other duties as assigned
- May be asked to help cover break periods for Tasting Room Staff
- Standard hours are 32-40 hours a week. Schedules may vary depending on business needs and will include weekends for club and special events as needed.
- Work may be required during Memorial Day and Thanksgiving Day holiday events as needed
- Wages are paid on an hourly basis. Overtime is paid by BOLI laws for hours worked over 40 hours per workweek
About Sokol Blosser Winery:
When our parents Susan Sokol and Bill Blosser planted their first vines in the Dundee Hills AVA (American Viticultural Area) of the Willamette Valley 1971, they needed all of their youthful self-confidence, energy and determination to make their way because, at the time, there was no wine industry in Oregon. Today, with over 900 wineries and more than 37,000 acres of planted vineyards, Oregon has grown exponentially and its wines are available throughout the world. Sokol Blosser has survived, grown and prospered as a family-owned and run operation, and we are proud to have been part of developing and shaping Oregon’s now prominent wine industry. We create wines of world class quality that are produced sustainably, mindful of the environment, that express the distinctive flavors of our hillside vineyards. Sokol Blosser wines reflect who we are – our values and our sense of place. We hope you enjoy them.
