Purpose: Increasing sales and encouraging customer loyalty by providing excellent customer service and product knowledge.
Status: Reports to Wine & Beer Department Manager/buyer and Supervisor.
Responsibilities:
- Providing responsive, exceptional service to customers by answering questions, making recommendations, and responding to requests.
- Updating displays, stocking merchandise, and other customer-facing areas to ensure new items and promotions are showcased.
· Ensure signage and price tags are correct and in place. Notify POS of any product barcodes that do not scan with correct information. Maintain all signs and barcodes daily.
· Communicate special orders to manager/buyer in a timely manner. Receive deliveries, report damages or discrepancies, and store in appropriate areas.
· Ensuring that work areas are ready to service customers by cleaning surfaces, floors, removing trash, and confirming that we have a safe work area.
Non-Essential Job Functions and Tasks:
· Assist in other areas of the store/department as needed.
Qualifications
· Education/Training: High school diploma or GED preferred.
· Licenses/Certifications: None.
· Experience: Customer Service or prior wine/beer sales preferred.
· Knowledge skills:
Demonstrated ability to handle multiple demands.
Knowledge of current trends in the beer and wine industry.
Ability to understand written and spoken English.
Basic math skills required.
· Other:
Ability to lift up to 50 lbs. with or without accommodation.
Able to stand and walk for extended periods of time.
Manual dexterity with hazardous equipment.
Job Type: Full-time
Pay: $18.50 - $26.50 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Vision insurance
Shift:
- 8 hour shift
Weekly day range:
- Weekends as needed
Ability to commute/relocate:
- Berkeley, CA 94710: Reliably commute or planning to relocate before starting work (Preferred)
Application Question(s):
- Please list your availability:
Work Location: In person