Western Account Manager - California

WORK FOR A 5-YEAR WEST MICHIGAN'S BEST AND BRIGHTEST COMPANIES TO WORK FOR® WINNER!

From day one, employees are made to feel valued as part of the ITC team. With respect for diverse perspectives, experiences, and talent, we’re proud to both develop from within and welcome newcomers, creating a dynamic group of individuals who expand our viewpoints. We encourage growth and value input from every team member. Entrepreneurial spirit thrives here, bringing innovations and unmatched energy to all we do. Together, we’re greater than the sum of our parts.

About You

Are you a dynamic and results-oriented sales professional seeking a new and exciting opportunity? We are looking for a highly motivated individual to join our team as the Western Account Manager. In this role, you will play a crucial part in growing our customer base, expanding sales, and promoting our innovative products and services within key markets. You'll collaborate closely with our Specialty Vehicle & West Coast RV Business Manager, as well as be an active participant in our exciting new product launches. If you're passionate about building strong customer relationships, have a knack for identifying new sales opportunities, and possess a deep understanding of manufacturing processes and related technologies, this is the perfect role for you. Join us in making a significant impact and be part of a company that values excellence, creativity, and continuous growth. This position is based in one of the beautiful Western states: California, Oregon, Idaho, or Washington, with proximity to a major airport. If you're ready to take your career to the next level, we encourage you to apply and explore this incredible opportunity with us.

You’re still looking at the posting…great! Let’s dive into some perks that ITC provides (they’re pretty great if we do say so ourselves!) and then explore the nitty gritty.

Benefits

We offer generous paid time off, holidays, competitive health insurance, dental insurance, life insurance, a 100% vested 401k with match, short term disability, education reimbursement, performance incentive program, LinkedIn Learning, the Calm app, employer sponsored community involvement opportunities, company events, ITC Well-Being program, employee assistance program, birth/adoption leave, ITC pontoon and RV rental, and voluntary benefit programs including vision, long term disability, and additional life insurance.

Looking to learn, grow and advance in your career? At ITC, each employee gets 12 hours annually of paid job enhancement training completed during the work day.

Flexibility

We understand family commitments may lead to work interruptions. At ITC, you’ll have the flexibility to take care of important family matters. Plus, we offer hybrid work opportunities for our office team, making it easy to find the work-life balance you’re looking for.

Amazing Culture

Our team loves working hard and having fun! With frequent small events and company wide gatherings, we understand the importance of relaxation and team building. We’re big on respect, and we ensure a workplace free of any discrimination or exclusion.

ITC also teaches and uses the 5 Languages of Appreciation so we can recognize people the way that works best for them. We often hear it’s our culture that keeps people here. It’s kind of a big deal!

SUMMARY

The Western Account Manager is responsible for servicing existing accounts, increasing sales, and establishing new accounts within markets that ITC provides products and services to. This position will work closely with the Specialty Vehicle & West Coast RV Business Manager to meet individual and company-defined goals and is an active participant in new product launches.

Position based within one of the following states: California, Oregon, Idaho, or Washington and within one hour of a mid/major airport.

CORE DUTIES

• Become an expert with ITC products and capabilities.
• Communicate ITC’s custom capabilities to create customer specific products.
• Responsible for organizing daily work schedule to care for and call on existing and new potential sales channels.
• Develop relationships with existing customers to properly represent their existing and/or new product needs to ITC.
• Find and identify new prospective customers using self-initiated research, existing customer relationships, and market networking opportunities.
• Prepare sales presentations or proposals to demonstrate how ITC products and services may meet customer needs.
• Initialize and manage customer driven new product launches using the communication processes in place at ITC.
• Document sales activities and generate periodic sales reports to present to the ITC teams.
• Responsible for obtaining product need forecasting information from customers and reporting potential losses and gains using CRM software and sharing such information with the purchasing team.
• Facilitate communications between the customer and the customer care team in the process of providing quotes and samples to the assigned customer base.
• Assist customers with quality, accounting, or shipping concerns directly or by facilitating communications between customer and the proper ITC department.
• Participate in customer events and industry trade shows as needed.
• Travel to the ITC Hudsonville, MI., or Elkhart, IN. locations for initial onboarding and training and 2-3 times a year thereafter, as needed.
• Keep informed on industry news and trends, products, services, competitors, relevant information about legacy, existing, and emerging technologies, and the latest product-line developments.
• Other duties as required.

COMPENSATION

In addition to the benefits listed above, this position will be eligible for commission, placement, year over year, and performance incentive bonuses.

Salary ranges by state are as follows:

California: $150,000 - $200,000 annually

Idaho: $130,000 - $160,000 annually

Oregon: $130,000 - $160,000 annually

Washington: $140,000 - $180,000 annually

ITC is a rapidly growing, family-owned business with a friendly, energized, and team-oriented work environment. By focusing on talented people, advanced manufacturing, and superior engineering, ITC has become a leader across our industries, creating thousands of products for customers who demand impeccable performance.

With a broad range of customers spanning the marine, RV, automotive, architectural, specialty vehicle, and workplace furniture industries, we’re experts in:

• RBG(W) lighting and control
• DC Power & Charging Solutions
• Vehicle Components & Accessories
• Global Manufacturing & Distribution
• Design & Engineering

Entrepreneurial spirit thrives here, bringing innovations and unmatched energy to all we do. From design, to production, to product performance, our solutions are shaped by our specialized experience and unique team.

ITC is committed to providing employment opportunities to all qualified applicants without regard to race, color, creed, genetic information, religion, national origin, gender, sexual orientation, gender identity and expression, age, disability, or veteran status. All employment decisions are based only on valid job requirements.

Want more info? Visit our website to apply today.

• Bachelor’s Degree with 5+ years of relevant B2B sales and industry experience; or equivalent combined education and on the job experience.
• Demonstrated experience with follow up and closing, territory management, prospecting, negotiation, product knowledge, and building strong customer relationships.
• Knowledge and practical experience with multiple manufacturing processes, LED lighting, and low voltage/power solutions preferred.
• Comfortable in technical conversations and communicating effectively with design and manufacturing engineers.
• Communicating effectively in writing and verbally as appropriate for the needs of the audience.
• Creative and energetic with strong internal motivation to succeed and win.
• Excellent computer skills and highly adaptable to learning new software applications including video communications and CRM. Preferably Microsoft Office products, TEAMs, Syteline, MITS, and other communication and productivity technologies.
• Knowledge of principles and methods for showing, promoting, and selling products or services.
• Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
• Ability to travel 50-75% of the time.