Weekend Staff

Position: Weekend Day/Night Staff-Client Advocate

Hours: Saturday & Sunday 1pm-9pm

Position Summary: This is a part time, hourly position with primary responsibility of manning the crisis line, providing effective services and support to clients and maintaining high standards of cleanliness throughout the Shelter.

Primary Responsibilities:

• Promptly answer all hotline calls, ensure proper documentation in the call log and proper data entry into CaseWorthy
• When survivors are in need of shelter after office hours, complete intakes for the entire family, arrange emergency transportation to property if needed and ensure all immediate needs such as food, emotional support, etc. are met upon their arrival to the Shelter.
• Ensure rooms are ready for clients entering the Shelter and immediate needs are met prior to day staff arrival.
• Responsible for managing the shelter and its operation during assigned working hours.
• Ensure residents safety by following Carroll County Emergency Shelter Policies and Procedures regarding client smoking times, setting the alarm, keeping doors secured and requiring police escorts for clients coming to property during designated hours or as deemed necessary by management.
• Document services provided to clients and enter data into CaseWorthy
• Ensure the kitchen is opened for breakfast and adequate breakfast items are available for residents; provide lunch, dinner and snacks to residents as shifts designates
• Contact designated on-call person as necessary for assistance or guidance when needed
• Render competent and quality services to all clients

Other Responsibilities:

• Prepare tea, Kool-Aid and any other items needed for the next day; clean out refrigerators as needed and note any items that need to be re-stocked
• Complete items on cleaning schedule, clean and prepare any vacated residential rooms for new clients, sort and wash any donated items remaining from day shift
• Complete tasks as requested by management (ex: specific items to be cleaned, etc.)
• Other relevant duties as assigned

Requirements: Employee is required to abide by strict confidentiality regarding Clients, staff and volunteers; maintain a professional demeanor at all times; follow all Policies and Procedures of the Carroll County Emergency Shelter including the organization’s Code of Conduct policy.

Preferred Education/Experience: High School Diploma or GED is required; preferred Bachelor’s Degree in Social Work or Business Administration or 2 years’ experience in related field. Good interpersonal skills with the ability to handle crisis situations and perform needs assessments. Problem solving and documentation skills are a must.

Responsible to:Executive Director & Shelter Manager

Job Type: Part-time

Pay: From $14.00 per hour

Expected hours: 16 per week

Benefits:

• Employee assistance program

Schedule:

• 8 hour shift
• Weekends only

Education:

• High school or equivalent (Required)

Experience:

• Caregiving: 1 year (Preferred)

Work Location: In person