Job Description
· Greets guests immediately in a friendly manner upon arrival and acknowledges at departure
· Demonstrates a sense of urgency and meets service cycle timing standards
· Seat guests at clean, dry tables utilizing proper seating rotation
· Determines and provides for any special needs of guests
· Maintains guest waiting list and adheres to proper seating order procedures
· Describes promotions and suggestively sells while seating guests; takes initial beverage order
· Attends to any other guest needs during the entire dining experience as warranted
· Demonstrates safe cash handling procedures in accordance with policy and accurately completes cash, credit card, and discount transactions
· Uses proper telephone etiquette
· Enters and delivers “To Go” orders correctly
· Addresses complaints promptly in a courteous manner and notifies the supervisor of any issues
· Assists service personnel in providing beverage orders and refills and clearing and setting tables
· Willingly assists other team members without being asked
· Maintains proper supply of clean menus
· Lifts and carries supplies and equipment up to 30 lbs.
· Demonstrates knowledge of station and floor breakdowns
· Possesses strong product and menu knowledge
· Maintains foyer area of the restaurant to be clean, organized and inviting to guests
· Completes all required side-work, including deep cleaning assignments
- Adheres to Denny’s Brand Standards and internal policies and procedures
· Provides courteous service and is cordial to all team members and guests
Job Types: Full time/ Part time
Job Type: Part-time
Pay: From $12.00 per hour
Shift:
- Day shift
- Morning shift
Weekly day range:
- Weekends as needed
Work Location: In person