About us
Southern Strategic Enterprises Limited Co. is seeking friendly travel enthusiasts to join our team as a WDW Resorts Customer Support Contractor. In this role, you will be responsible for providing exceptional Customer Service and reservation support to users of the Disney Resorts website.
WDW Resorts Reservations are calls from Walt Disney World Guests or Cast Members that wish to make reservations for Lodging, Dining Plans, Tickets, Air, Packages, or asking general questions those areas.
As a WDW Resorts Customer Support Contractor, you will have the opportunity to assist existing and new WDW Guests while matching their wishes and desires with relevant Walt Disney World products and services. .
Capabilities of Top Candidates
- Outstanding problem-solving skills
- Displays patience, empathy, an ability to manage stress, the ability to work under pressure
- Skilled and efficient in writing and verbal communication
- Provides knowledgeable, friendly and eloquent Customer Service
PLEASE NOTE:
People who are not eligible for this role include anyone who:
- Has a termination on file from any Disney Program.
- Anyone who is a current Disney cast member.
- Are currently enrolled in or are servicing in a Disney Program. You can not service more than one Disney program.
- Must have at least 30 days elapsed since last enrollment in a Disney class.
- Cannot be an Earmarked Travel Agent or Travel Agent that books Disney.
Job Types: Full-time, Part-time, Contract, Temporary, Seasonal
Pay: $10.00 per hour
Expected hours: 20 – 60 per week
Benefits:
- Flexible schedule
- Referral program
Experience level:
- 10 years
- 1 year
- 2 years
- 3 years
- 4 years
- 5 years
- 6 years
- 7 years
- 8 years
- 9 years
- No experience needed
- Under 1 year
Shift:
- 10 hour shift
- 12 hour shift
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
- Night shift
- Overnight shift
- Rotating shift
- Split shift
Weekly day range:
- Every weekend
- Monday to Friday
- No weekends
- Rotating weekends
- Weekends as needed
- Weekends only
Work setting:
- Call center
- Remote
Ability to Relocate:
- Remote: Relocate before starting work (Required)
Work Location: Remote