Warehouse Supervisor-Otc Fulfillment

At NationsBenefits, we are committed to helping health plan members achieve a better quality of life through supplemental benefit solutions. We are also passionate about supporting the goals of our associates and helping them do their best work. Together, we can make a meaningful and measurable difference in the lives of millions. That's something we can all be proud of.

It all begins with how we care about the people we serve. Since 2015, our mission has guided our principles toward delivering solutions for a rapidly changing industry. Compassionate Care is at the center of all we do, and it unites us to foster an environment where everyone is empowered, inspired, and equipped for success.

We offer a fulfilling work environment that attracts top talent and encourages all associates to do their part in delivering premier service to internal and external customers alike. It's how we're transforming the healthcare industry for the better. We provide career advancement opportunities within the organization with multiple locations in Florida, California, Pennsylvania, Tennessee, Texas, Utah, and India.

You might also like to know that NationsBenefits is also recognized as one of the fastest-growing companies in America. We're proud of how far we've come, and a career with us also gives you growth opportunities.

The Fulfillment Supervisor will be responsible for directing and supervising fulfillment Coordinators to meet individual performance metrics consistent with the client(s) Service Level Agreements and NationsOTC Standard Operating Procedures.

• Oversee and coordinate the daily operations in the fulfillment center.
• Provide daily work assignments and production goals to assigned team members.
• Develop performance goals and targets to achieve customer demand and ensure accuracy and quality.
• Coach and develop a team of NationsBenefits Fulfillment Coordinators.
• Partner with other supervisors to identify and implement process improvements.
• Support all safety programs and OSHA compliance to ensure a safe work environment for all team members.
• Directly accountable for accuracy of employee attendance records, payroll approvals, PTO, and scheduling
• Organize and conduct necessary training activities for team members.
• Maintain a positive work environment by acting and clearly communicating in a manner to build strong relationships with the team.
• Proactively thinks beyond the explicit assignment to ask second-order questions.
• Accurately, quickly and clearly answers questions related to their area of focus.
• Effectively prepare for and run start of shift meetings and other internal meetings as needed.

• High School or general education degree (GED).
• 1-2 years management experience in operations.
• Excellent leadership and administration skills and abilities.
• Working understanding of Warehouse Management System.
• Confident decision maker who uses data, job experience and team collaboration to make quality decisions for the business.
• Proven ability as a passionate people-centric leader who can effectively drive results in a fast-paced and rapidly growing company.
• Able to read and comprehend English to ensure your safety and the safety of those working around you.
• Comfortable repeatedly lifting up to 30 lbs. unassisted and moving product 30+ lbs. via team lift.

• Mon - Thurs 4 am - 2:30 pm