Job Description
Position Overview
The Team Leader is responsible for directing and engaging operations employees in CJ's Logistics Center to achieve productivity goals. The Team Leader will manage a shift and will spend most of the time coaching and leading the operations team to efficiently and safely achieve production and quality goals. The role will collaborate with various CJ teams on implementing continuous improvement initiatives and leading practices.
Position Responsibilities
Engage the Workforce
- Interact with and motivate the workforce
- Conduct daily shift meetings
- Solve problems and address issues for employees
- Regularly communicate team goals and results
- Understand and communicate shift, Customer and Logistics Center goals
- Execute the daily work plan by adjusting the workflow to meet goals
- Implement CJ’s Labor Management Program (performance observations)
- Provide front line feedback on staffing needs to Supply Chain Leader and Operations Leader
- Provide coaching through observations and provide performance feedback
- Track and communicate Operations Specialist performance
- Conduct safety observations and participate in Safety Committee
- Monitor and manage employee time, attendance and payroll
- Job shadow Operations Specialists
- Identify training and cross-training needs
- Conduct on-the-job training with Operations Specialists
- Perform process quality checks and program management
- Communicate customer specific requirements
- Review Logistics Center performance against Customer requirements
- Help the Operations Specialists to feel more connected to the larger customer goals
Job Qualifications
Required
- Bachelor’s degree
- 1-3 years of direct supervisory experience
- Skills in leadership, organization, communication and cross functional teamwork
- Emphasis on safety is extremely important
- Understanding of warehousing operations with experience in a distribution and/or manufacturing environment
- Familiarity with MHE
- Familiarity with Microsoft Office applications including Excel and Word
- Familiarity with warehouse management systems or Red Prairie WMS is a plus
- Ability shift priorities easily, and multi-task in a highly transactional environment
- Excellent problem solving skills
- Ability to engage with the workforce and create a positive environment and culture
CJ Logistics America is an Equal Opportunity Employer, and relies on the diverse skills, backgrounds and perspectives of our people to drive change, innovation and growth.