Warehouse Shipping Supervisor

This position manages shipping department processes and employees. Provides direction to employees on assignments.

Essential Duties and Responsibilities

• Oversees the shipping operation
• Prioritizes work for self and employees considering schedule and customer needs.
• Ensures outbound loads are being loaded correctly and in a timely manner.
• Reviews outbound paperwork to verify accuracy.
• Use Warehouse management location reports to audit storage locations in the warehouse and assign inbound loads to locations within the warehouse.
• Perform other duties as assigned.

Supervisor Responsibilities

• Provides consistent feedback and coaching to employees within the shipping & fulfillment area.
• Provides feedback to HR and Operations manager on annual performance reviews for employee.
• Gives discipline when necessary following policies and documents
• Verifies employee timecards to ensure accuracy for payroll purposes.
• Ensures a safe working environment for employees.

Qualifications/ Education/Certification Requirements

• Associates degree or higher preferred but 3-5 years’ experience as a Shipping Supervisor will be considered in place of degree.
• High school diploma or GED required.
• Previous RF Scanner experience preferred.
• Previous forklift experience preferred.
• Previous warehouse leadership & management preferred.

Requirements

To perform the job successfully, an individual should demonstrate the following competencies:

• Problem Solving – Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
• Project Management – Develops project plans; Coordinates projects; Communicates changes and progress; Completes projects on time and budget; Manages project team activities.
• Interpersonal Skills – Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others’ ideas and tries new things.
• Oral and written communication skills.
• Managing People – Includes staff in planning, decision-making, facilitating and process improvement; Takes responsibility for subordinates’ activities; Makes self-available to staff; Provides regular performance feedback; Develops subordinates’ skills and encourages growth; Solicits and applies customer feedback (internal and external); Fosters quality focus in others; Improves processes, products and services; Continually works to improve supervisory skills.
• Quality Management – Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.
• Organizational Support – Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization’s goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.
• Planning/Organizing – Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.
• Professionalism – Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
• Computer skills including the ability to use Microsoft Outlook and Excel.
• Ability to use scan guns and warehouse management software.