Warehouse Operations Manager

Job Type
Full-time
Description
POSITION: Warehouse Operations Manager
HOURS: Full Time
LOCATION: Marysville, WA
About MiiR:
Founded in 2010 and based in Seattle, Washington, MiiR is a design forward and generosity driven brand creating thoughtfully designed drinkware. Our products enhance the small moments and elevate simple rituals by combining beauty, performance and sustainability. A certified B Corporation, Climate Neutral Certified brand, Certified Evergreen company and 1% for the Planet member that is independently owned and operated, MiiR has given over $4,000,000 and empowered the lives of 115,000+ people worldwide.
4th Certification: Certified Evergreen - https://www.tugboatinstitute.com/certified-evergreen/
About the Position:
The Warehouse Operations Manager's role is to ensure that all fulfillment and stocking of the distribution center is running smoothly and efficiently.
Responsibilities:
Order Processing/Fulfillment:

• Oversee the day-to-day operations in the distribution center.
• Oversee shipping of both domestic blank product and in-house printed product.
• Bulk order processing and packaging; wholesale orders, print vendor
• inventory transfers, donations, returns, etc (LTL and bulk small parcel orders).

Inter-Departmental Communication:

• Work closely with sales to ensure orders out have all the necessary customer requirements for seamless delivery to end customer.
• Monitor and ensure service level agreements are being met.
• Work with new product development to turn samples around quick and ensure timelines are being met. Collaborate with compliance team regarding product/packaging issues and assess solutions.

Systems:

• Process and complete orders from 3rd party platforms in accordance to their SLAs (Snappy, CommerceHub, etc).
• Collaborate with compliance team regarding product/packaging issues and assess solutions.
• Coordinating delivery and unloading containers; staging pallets for storage and receiving into inventory.

General Warehouse Duties:

• Monitor warehouse inventory levels constantly; timely and consistent inventory.
• Organize and maintain a clean warehouse.
• Track warehouse supplies and restock as needed.

External Communications:

• Communicate directly with all logistics partners and account reps (parcel delivery, LTL carriers, packaging sources, etc).
• Track warehouse supplies and restock as needed.
• External point of contact for all things distribution center.

General Process, Safety and Health Duties:

• Ensure that all direct reports have the resources they need to do their job successfully. Make sure employee needs are being met and they are maintaining a healthy work-life balance.
• Identify bottlenecks/inefficiencies within operations and address them with creative ways to streamline.

Qualifications and Skills:

• Must have 5+ years experience managing a distribution facility or warehouse
• Experience managing people is a plus
• Team Player who is adaptable and process driven.
• Strong detailed execution and strong ability to multi-task
• Excellent oral and written communication skills
• Certified forklift or ability to pass in house forklift training
• Ability to lift up to 40 pounds and be on your feet up to 8 hours per day.
• Ability to work well under pressure and meet tight deadlines

Benefits:

• Working at a Certified B Corp.
• Medical, dental & vision insurance covered at 100% for eligible employees
• 401(k) Plan with company match
• Generous paid parental leave
• Unlimited PTO
• Cell phone stipend
• Professional development, career coaching and conference attendance (when global circumstances allow)
• Product discounts and pro deals with partner companies in the outdoor industry

Salary Description
$65,000-$80,000