Warehouse Associate/Forklift Operator

Job description

Company Overview

For over 15 years, MDY Group has been a leading distributor of Video Surveillance, Access Control, A/V systems, Structured Cabling, as well as a full range of low voltage, electrical, and network products. We pride ourselves on our customer-driven business model, where we also provide the professional installer with solid project design assistance: a value-added proposition that not only saves money but gets projects completed fast, accurately, while keeping costs within budget. We are focused on delivering competitive pricing, real-time technical support and keeping healthy inventory levels to meet customer needs throughout our five locations in the US and Puerto Rico. For our international customers, a solid global chain of logistics and distribution allows us to deliver direct, worldwide.

Position Overview

Sales Associate/Assistant – We are in search for an enthusiastic, energetic, proactive individual to join our team in Las Vegas. Responsibilities include day-to-day operations such as sales, customer service, inventory/replenishment, warehouse duties, logistics, etc. and may change depending on the needs of the company and the branch. The optimal candidate will possess the skill, motivation, flexibility, and the determination to strive for the utmost excellence within our growing organization. Apply your skills, knowledge, and industry experience at the ground level with the opportunity poised for career growth.

Duties & Responsibilities

• Sales – Develop customer relationships using product knowledge and experience while delivering excellent service. Grow revenue and achieve sales targets by introducing new products to customers, providing job materials, discussing projects, solution design, etc.
• Customer Service – Maintain a professional, cool, calm, and collected demeanor when assisting new/existing customers, partners, and vendors who may call and/or visit daily while simultaneously providing service excellence.
• Data Entry & Document Creation – Production of new templates, documents, spreadsheets, collateral, etc.; input information on various docs, emails, forms, lists, database, website, etc.
• File Organization – Keep file library and folders neat and in order; organize/move/discard files as necessary.
• Visual Display – Work with management in ensuring sales floor appealing layout, product display aesthetics, product signage information accuracy, etc.
• Warehouse & Inventory – Accountable for inventory both on the shelf and in the warehouse. Replenish dwindling sales floor quantities, point-of-sale accuracy, etc.
• Procurement & Logistics – Assist management with sourcing, price negotiation, and ordering materials, equipment, and supplies for customers, the branch, and intra-company transactions.
• Returns & RMA’s – Manage and execute customer returns within policy, dissatisfaction, and defective product within warranty period per each supported manufacturer. Process return merchandise authorizations of defective/damaged equipment from beginning to finish.
• Logistics – Receive/send mail, packages, marketing collateral, etc. as needed.
• Duties & Responsibilities may change depending on the needs of the company and the branch.

Qualifications

• 1+ years of experience with low voltage (CCTV, access control, structured cabling, networking, pro a/v, etc.), electrical, and/or technical products, systems, projects, installations, troubleshooting, service, etc.
• 1+ years of experience in a professional office setting
• 2+ years computer literacy, smart phone apps, websites, email, type 30+ wpm, etc.
• 1+ years competence and experience with the Microsoft Office suite of products and/or Google Docs, point-of-sale, accounting software, communication apps, etc. highly preferred
• Self-starter able to work proactively, under pressure, with minimal supervision on simple to complex workloads, and follow through on tasks to from initiation to completion
• Possess strong organizational skills, attention to detail, excels at multitasking, be able to manage interruptions and get back on task frequently and successfully throughout each work day
• Excellent customer/co-worker responsiveness and follow-through skills
• Able to receive instruction and discipline professionally, adapt and adopt, and immediately execute corrective course of action as management deems necessary
• Must learn and support the evolutionary organizational policies, procedures, workflows, and understand what is IP/confidential and protect it appropriately
• Warehouse and/or forklift experience a plus, but not required
• High School diploma or equivalent education required
• MUST speak English, MUST be authorized to work in the USA

Nice-to-Haves

• Bachelor’s Degree or equivalent experience desired, but not required
• Ability to negotiate and understanding of marketing strategies
• Excellent verbal and written communication skills
• Prior distribution/wholesale/resale/retail experience
• Effective working collaboratively as part of a team and autonomously
• Desire to gain industry knowledge, experience, professional development, and contribute within an international, customer-centric, dynamic organization
• Experience in IT, Electrical, or Low Voltage is a plus, however we are open to smart, fast learners.

If you are hard-working, have the ability to learn new skills and related tasks, are dependable and punctual, able to prioritize tasks, desire to work and to be a productive team member, we encourage you to apply now.

Job Type: Full-time

Pay: $15.00 - $19.00 per hour

Expected hours: 40 per week

Benefits:

• Employee discount
• Food allowance
• Free parking
• Paid sick time
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Relocate:

• Hollywood, FL: Relocate before starting work (Required)

Work Location: In person