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At Members 1st, we look for individuals who will show up as their whole self because we value diversity, inclusion, and belonging, as well as people who believe in the philosophy of, WE>me. To be sure you align with our company mission, vision, values and culture reference the information below.
Company Culture is at Our Core
If there is one concept, we want you to understand about us, it is this. WE. It is a simple little word but means everything here. We think as one. One faM1ly. One community. One place where everyone belongings. Everything we do is in the best interest of all of us.
What WE Believe
Our Missions: WE serve our members, associates, and communities through support, empowerment, and meaningful relationships.
Our Vision: WE are growing our faM1ly by delivering everything they need to live well financially, through all life's moments and milestones.
Our Values: WE deliver unparalleled experiences through a culture of WE. WE > me. WE are servant leaders- at work and in the communities we serve. WE are financially safe and sound stewards of members dollars. WE are faM1ly.
Company Perks: Quick Reference
Overview
The purpose of the VP Mortgage Market Leader position is to focus on loan production by recruiting, retaining, and coaching a sales and service-oriented staff in order to achieve loan origination goals and cross sales of various Credit Union products and services. This role has moderate budgetary responsibility, has limited supervision of work, has moderate amount of discretion, requires creative thinking in order to solve routine problems, and must adhere to regulatory requirements.
The VP Mortgage Market Leader is responsible for coaching Mortgage Originators and support staff on loan origination and cross-selling techniques, serving as a subject matter expert (SME) for lending, participating in sales and service initiatives, promoting products and services, and supporting the management of department talent. This includes, but is not limited to, developing talent's ability to originate loans and cross-sell, conducting group and individual trainings, ensuring proper use of member relationship management software, coaching talent on handling member interactions, responding to loan-related account inquiries pertaining to complex loan issues, and assisting in setting sales goals for team, ensuring staff is regulatory compliant. This role also assists in establishing internal loan policies and procedures and building strategic relationships and is required to increase external referral base, and also attend events during and after business hours. This role is expected to be part of the community and active with M1st footprint community events representing our services and our brand. This position will work across departments internally to help our other sales areas cross sell mortgages and related products to all members and businesses.
EDUCATION
General and business knowledge equivalent to a bachelor's degree
EXPERIENCE
8-10 years of related experience
SKILLS
• Strong analytical, problem-solving and creative thinking skills
• Excellent sales and collaboration skills
• Strong skills and in-depth knowledge of lending policies and regulatory requirements
• Excellent coaching and management skills and knowledge of employee training techniques for sales roles
COMPETENCIES
• Effective knowledge
• Accountability and self-management
• Teamwork and leadership
• Communication
• Innovation and problem-solving
WORKING CONDITIONS/PHYSICAL DEMANDS
• Ability to communicate effectively in English, both orally and in writing
• Visually able to perform activities such as preparing and analyzing data and figures, viewing a computer terminal, and extensive reading
• Ability to sit for extended time periods
• Sufficient manual skill for operation of PC keyboard and other standard office equipment
• Ability to travel, including occasional overnight travel
• Ability to exert minimum amounts of force occasionally to lift, carry, push, pull or move objects
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
At Members 1st, we look for individuals who will show up as their whole self because we value diversity, inclusion, and belonging, as well as people who believe in the philosophy of, WE>me. To be sure you align with our company mission, vision, values and culture reference the information below.
Company Culture is at Our Core
If there is one concept, we want you to understand about us, it is this. WE. It is a simple little word but means everything here. We think as one. One faM1ly. One community. One place where everyone belongings. Everything we do is in the best interest of all of us.
What WE Believe
Our Missions: WE serve our members, associates, and communities through support, empowerment, and meaningful relationships.
Our Vision: WE are growing our faM1ly by delivering everything they need to live well financially, through all life's moments and milestones.
Our Values: WE deliver unparalleled experiences through a culture of WE. WE > me. WE are servant leaders- at work and in the communities we serve. WE are financially safe and sound stewards of members dollars. WE are faM1ly.
Company Perks: Quick Reference
- Competitive compensation with career growth opportunities, job security, annual increases and bonus potential
- Nationally recognized 401K with up to 10% company match that helps you prepare for your future
- A multitude of benefits and incentives to stay mentally and physically healthy
- Associate Tuition Assistance - WE may help cover the cost for your continuing education courses or degree
- Affordable cost sharing arrangement for three different medical plans, dental plan and vision plan
- 11 paid holidays and plenty of paid time off for life, vacations, staycations, and rest
- WE commit to providing a healthy work/life balance - to support all the other parts of life that are important to you
- WE cover visits to our confidential Employee Assistant Program for many difficult situations that life may throw your way
- With faM1ly always in our forefront, we offer Paid Parental Leave (for both mothers and fathers) to help support your time off to bond with your new child
- Make an impact through volunteering with one of our local charities or enjoy networking with our members at a local community event
- WE provide a strong commitment to our associates with our dedication to providing professional development, leadership training & coaching opportunities
- Opportunities to plan events, enhance recognition programs, network, and connect with other associates (both virtually and in-person) by joining or leading one of our four established Associate Resources Groups (ARGs)
- Women in Leadership
- Diversity, Inclusion and Belonging
- Care Connections
- PEER (Peer Experience, Engagement and Recognition)
- Mandatory fun? Yes, please. Enjoy team building, special events, and our faM1ly atmosphere
- Join a company that grows with you - personally and professionally
Overview
The purpose of the VP Mortgage Market Leader position is to focus on loan production by recruiting, retaining, and coaching a sales and service-oriented staff in order to achieve loan origination goals and cross sales of various Credit Union products and services. This role has moderate budgetary responsibility, has limited supervision of work, has moderate amount of discretion, requires creative thinking in order to solve routine problems, and must adhere to regulatory requirements.
The VP Mortgage Market Leader is responsible for coaching Mortgage Originators and support staff on loan origination and cross-selling techniques, serving as a subject matter expert (SME) for lending, participating in sales and service initiatives, promoting products and services, and supporting the management of department talent. This includes, but is not limited to, developing talent's ability to originate loans and cross-sell, conducting group and individual trainings, ensuring proper use of member relationship management software, coaching talent on handling member interactions, responding to loan-related account inquiries pertaining to complex loan issues, and assisting in setting sales goals for team, ensuring staff is regulatory compliant. This role also assists in establishing internal loan policies and procedures and building strategic relationships and is required to increase external referral base, and also attend events during and after business hours. This role is expected to be part of the community and active with M1st footprint community events representing our services and our brand. This position will work across departments internally to help our other sales areas cross sell mortgages and related products to all members and businesses.
EDUCATION
General and business knowledge equivalent to a bachelor's degree
EXPERIENCE
8-10 years of related experience
SKILLS
• Strong analytical, problem-solving and creative thinking skills
• Excellent sales and collaboration skills
• Strong skills and in-depth knowledge of lending policies and regulatory requirements
• Excellent coaching and management skills and knowledge of employee training techniques for sales roles
COMPETENCIES
• Effective knowledge
• Accountability and self-management
• Teamwork and leadership
• Communication
• Innovation and problem-solving
WORKING CONDITIONS/PHYSICAL DEMANDS
• Ability to communicate effectively in English, both orally and in writing
• Visually able to perform activities such as preparing and analyzing data and figures, viewing a computer terminal, and extensive reading
• Ability to sit for extended time periods
• Sufficient manual skill for operation of PC keyboard and other standard office equipment
• Ability to travel, including occasional overnight travel
• Ability to exert minimum amounts of force occasionally to lift, carry, push, pull or move objects
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
