Vocational Intern- It Client Services

The Information Technology Department is accepting applications for the temporary and part-time position of Vocational Intern. The intern will gain experience and knowledge in computer hardware configuration and deployment, technology asset management, and hands-on troubleshooting of technology assets. The normal work schedule is Monday through Friday. This position is limited to a maximum of 1,000 hours per fiscal year. PERS annuitants are not eligible to apply.

The City of Roseville promotes a no smoking atmosphere.

DEFINITION

To participate in a structured on-the-job training assignment in preparation for successful progression into a specific occupational field.

DISTINGUISHING CHARACTERISTICS

This is a temporary part-time, training classification which typically reports to an assigned supervisor and/or mentor and receives both technical job training and guidance on workplace behavior, competencies, individual responsibilities, and development of occupational skill sets. Vocational Interns are assigned to assist experienced journey-level workers in their assigned areas. The assignment may vary in duration based on individual training requirements but will be no more than six months. During training, incumbents are expected to develop and demonstrate progressively increasing skills and independence of action as they gain experience and proficiency in their occupation.

SUPERVISION RECEIVED AND EXERCISED

Receives direct supervision from higher level staff as assigned.

EXAMPLES OF ESSENTIAL DUTIES - In a training capacity and under supervision, participate in entry-level work in a variety of job assignments. Examples of the types of work to be performed include, but are not limited to the following:

Office Support/Clerical Intern:

Function as a receptionist in a variety of settings and files, sorts and arranges documents, correspondence or other materials.

Assist the public by providing directions, instructions and responses to routine inquiries in person or by telephone.

Assist in operating a telephone computerized system, console, switchboard, or other automated communication system.

Use keyboarding skills to prepare plain or corrected copy, draft letters, or reports, letters, vouchers, receipts, permits, lists, schedules, etc.

Process work through data entry on a computer.

Process payments and fees; issue receipts.

Information Technology/Technical Support Intern:

Assist in the installation, maintenance, upgrade, and removal of information technology equipment such as personal computers, printers, and related devices.

Assist in operating electronic computer equipment, including console, input and output devices, and off-line equipment in support of computer operations or maintenance.

Assist in the development of routine computer system usage schedules and uses of computer-assisted communication equipment.

May process work through data entry on a computer or use computer-assisted communication equipment.

May assist in the installation, maintenance, removal, or modifications of audio visual equipment.

If assigned to GIS:

Operate GIS workstations and related peripherals such as plotters and GPS equipment; create maps and perform spatial analysis using ArcView.

Perform data entry tasks related to specific GIS layers and databases including preparing source documents, digitizing, performing data conversion, entering data, and compiling metadata.

Assist as needed in other activities related to developing the citywide GIS and associated databases; and performs basic GIS tasks.

Maintenance/Utilities Support Intern:

Assist a journey-level or other skilled worker in a variety of maintenance, repair, or construction work by furnishing and using simple tools, material and supplies.

May assemble tools, supplies, materials, and equipment and assist in maintaining them in serviceable condition.

Clean work area machines and operates simple machines and equipment.

Prepare simple reports or keeps maintenance records, and other routine non-complex duties in various craft trades and other occupations.

Assist in the repair and maintenance of roads, sewers, easements, sidewalks, and other publicly maintained properties.

Assist skilled warehouse workers in warehouses in the loading and delivery supplies and material.

Assist parks maintenance personnel in the maintenance of City parks and other facilities.

May drive to and from work sites.

Ability to:

Communicate effectively, orally, and in writing.

Work cooperatively and effectively with co-workers, other departments, outside agencies, elected officials and the general public.

Understand and apply policies, laws and rules; learn and apply pertinent federal, state and local law codes and regulations.

On a continuous basis, learn and understand all aspects of the job and department procedures.

Promote and enforce safety procedures including proper use of equipment.

Experience and Training: A typical way to obtain the knowledge and skills would be:

Experience:

None required.

AND

Training:

Completion of formal or informal education sufficient to assure the ability to read and write English at the level required for successful job performance.

License or Certificate:

Possession of, or ability to obtain, a valid California driver's license upon date of appointment.

The City of Roseville is committed to a diverse workforce. We are engaged in understanding the needs and backgrounds of our colleagues and those we serve. Our organization is unified in this commitment, as we believe this produces the best results for our community.

ADDITIONAL INFORMATION:

• Detailed information on the City of Roseville recruitment practices can be reviewed on the Frequently Asked Questions page.

SELECTION PROCESS

Applications will be screened by the Human Resources Department for minimum qualifications. Qualifying applicants may be contacted by the Department to interview. Final appointment is contingent upon a check of past employment references, passing a City-paid fingerprint check and depending on position applied for a pre-employment medical exam and a drug and alcohol screening test.

THE CITY OF ROSEVILLE IS AN EQUAL OPPORTUNITY EMPLOYER. IF YOU REQUIRE AN ACCOMMODATION DUE TO A DISABILITY, PLEASE CONTACT THE HUMAN RESOURCES DEPARTMENT AT LEAST 5 WORKING DAYS BEFORE A SCHEDULED INTERVIEW/EXAMINATION PROCESS. MEDICAL DISABILITY VERIFICATION MAY BE REQUIRED PRIOR TO ACCOMMODATION.