VISUALS Bar Coordinator

Burial Beer Co is looking for a skilled leader with a strong service industry background to join our Retail team as the Beverage & Service Manager for our new VISUALS Wine & Cocktail Bar opening in Spring 2024. Our offerings will reflect the evolution of our inspirations with immersive experiences through beverage, so extensive experience with elevated service models that include wine and craft cocktail programs is required.

About Us

Burial Beer Co. was founded in 2013 by Doug Reiser, Jess Reiser and Tim Gormley and driven by a passion for craft, community and the creative. Burial invests in consistency and integrity of the product we make, the cultural values we embody and the community we live in. Connection runs deep with intention to source ingredients with story and humanity, within the commitment to building relationships in our industry and community and in our support of one another.

Values We Practice

CONNECTIVITY - Celebrating the human experience through storytelling,

personal relationships, and meaningful collaborations.

COURAGE - Empowering yourself and those around you to go beyond what you

know and boldly innovate with the understanding that failure and discomfort are essential to continued growth

INCLUSIVITY - Cultivating a safe, supportive and accessible environment of

opportunities that honor, respect and uplift individual identities and experiences.

INTEGRITY - Setting and upholding a standard of quality for the processes we

implement, the products we craft, the experiences we create and the values we embody

The Job

This position is primarily rooted in service management and execution. To succeed in this role, you have a deep passion for the wide world of beverage, you are happy to split your time between service and administrative work, and you are excited to uphold Burial's core values.

What You'll Do

• Develop communication strategies to integrate brand vision and company goals into Visuals operations.
• Maintain knowledge of Visuals budget and strategy, aligning with spending and revenue goals.
• Develop training programs focusing on beverage education and service protocols.
• Collaborate with the South Slope General Manager ("GM") on any HR needs
• Draft bar schedules to ensure adequate coverage based on anticipated volume.
• Create menus, recipes, and service protocols for daily operations and events.
• Implement standard operating procedures ("SOPs") for opening, closing, training, communication, cleaning, maintenance, and programming.
• Provide hands-on leadership during service to ensure operational success.
• Educate customers to enhance their experience with products and services.
• Place weekly beverage orders to maintain product variety and volume.
• Manage food and beverage inventories and ensure accurate reporting to finance.
• Develop food prep, execution, and presentation guidelines and staff training plans.
• Uphold ABC compliance standards and maintain organized alcohol invoices.
• Contribute to onsite organization, operational needs, and product movement.
• Schedule regular front of house ("FOH") meetings for product, event, and service education.
• Collaborate with South Slope leadership to ensure overall site success.
• Communicate changes, updates, and release notes to FOH staff.
• Delegate tasks related to new releases, inventory, and point of sales ("POS") updates.
• Monitor process and facility improvements for efficiency and customer experience.
• Ensure site cleanliness and report maintenance issues promptly.
• Establish communication flow between Visuals/Eulogy/Collier in collaboration with South Slope leadership.
• Facilitate staffing, communication, and execution of private events.
• Monitor guest satisfaction and manage customer communications.
• Place poster and signage requests to the Brand Department.
• Collaborate with Retail leadership on growth and improvement strategies.
• Manage and file injury reports or behavior incidents.
• Perform additional tasks as needed.

Who We're Looking For

• 3+ years experience in high-volume bar leadership role is a plus
• Staff training and development experience
• Sommelier Certification or equivalent wine knowledge base is preferred
• Experience creating and executing a robust craft cocktail program
• Experience developing promotional and marketing directives
• Excellent problem-solving and conflict management abilities
• Strong communication and organizational skills
• Ability to work on your feet for most of the day and lift 50 pounds at a time
• Attention to detail
• Must have open availability

The Details

• Reports To: South Slope General Manager
• Employment Type: Full-Time Hourly + tips for bartending hours, and an admin rate (no tips) for administrative work
• Job Schedule: work schedule varies

What We Offer

Health, Dental + Vision Insurance

Employer Paid Life Insurance

Voluntary Life Insurance

Accidental Injury Insurance

Short-Term Disability

PTO

Paid Holidays

Paid Parental Leave

Bereavement Leave

401k + company match (eligible after 3 months of employment)

YMCA Membership (company subsidized)

Employee Discount Perks

How You Can Apply

Please send a resume and cover letter:

• EMAIL | jobs@burialbeer.com with position title as subject
• DROP OFF or MAIL | Burial Beer Co 40 Collier Ave., Asheville, NC 28801 or Forestry Camp: 10 Shady Oak Dr. , Asheville, NC 28803

Applications will be reviewed on a rolling basis, beginning February 16, 2024

• Anticipated start date: April 1

Employment Inclusion Policy

Burial is an equal opportunity employer and makes employment decisions on the basis of merit. Burial celebrates people from all walks of life and prohibits the unlawful discrimination based on race, color, religious creed, sex, gender identity, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), sexual orientation, pregnancy, or any other consideration made unlawful by federal, state, or local laws. All employment is decided on the basis of qualifications, merit, and business need. We don't just accept difference - we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products, and our community.