Address
Form of workVISITATION SPECIALIST
Full Time 40 hours
Reasons to work for The LJD JFCS:
Come work with a dedicated and supportive team in a role where you can make a meaningful difference and change lives. We will train you as a part of the job. Competitive salary, strong benefits package, and Internal advancement opportunities are all a priority at JFCS.
Programs include direct client services, emergency assistance, counseling, adoption assistance, child safety and prevention support, senior services, education and outreach, dropout prevention for middle school students, and much more. While our quality programs may be diverse, they are unified by our guiding mission: "to help people help themselves."
Job Summary:
The Visitation Specialist provides oversight to children, parents and families who meet for supervised visitation. The primary function of the position is to ensure the safety and well-being of the child(ren) during supervised visitation and to provide professional-level observation during the visit, documenting the interaction according to Agency-developed guidelines.
Essential Job Functions:
- Receive unit requests for parent/child visitation and schedules those visits with the caregiver(s) and parent(s). Works closely with the Agency transporters and their Supervisor to ensure transportation is arranged and the room is booked.
- Ensure the safety and well-being of each child during visitation at a JFCS facility or other designated location.
- Ensure that the visitation sites are conducive to enhancing the visitation experience for families and children; this includes having age-appropriate toys and supplies, as well as having a safe and sanitary space to visit.
- Display effective public contact skills, cultural sensitivity, and respect in all interactions.
- Observe and documents visitation proceedings in an objective manner and without bias in accordance with the judicial system and Agency guidelines.
- Should a crisis arise, intervene appropriately. Complete and submit a critical incident report within established time frame, according to the notification process.
- Attend Agency meetings as requested and appropriate.
- Maintain mileage log and documentation in a timely manner to receive authorized travel reimbursement for services provided.
- Assist with transporting for visitation, as needed.
- Maintain a weekly online calendar documenting assignments.
- Maintain the highest level of client confidentiality.
- Will be expected to complete other tasks upon visitations cancelling, in addition to other duties as assigned.
Education:
High school diploma or equivalent; AA or BA Degree seeking student preferred
Experience:
1+ years office/administrative experience; Case management experience preferred
Licensure, Certification, and/or Registration:
Requires criminal background checks, in addition to a driving record check. Must have vehicle maintained in very good condition with certified maintenance records. Must have current vehicle insurance with bodily injury liability coverage, as well as a valid driver’s license and both must be maintained at all times.
