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SalaryMEDICAL SERVICE COMPANY is a family owned and operated durable medical equipment and respiratory provider that's been in business for 70+ years!
MSC is a 12-Time recipient of the prestigious NorthCoast 99 Award as a Top Workplace to work - 2023!
MSC is a two-time recipient of the prestigious National HME Excellence Award for Best Home Medical Equipment company in the US.
In Addition, we are very proud to share that we have been awarded the distinguished honor of
2021 - HME Provider of the Year!
We are hiring: FULL TIME WITH BENEFITS! APPLY TODAY!
- Competitive Pay
- Advancement Opportunities
- Medical, Dental & Vision Insurance
- HSA Account w/Company Contribution
- Pet Insurance
- Company provided Life and AD&D insurance
- Short-Term and Long-Term Disability
- Tuition Reimbursement Program
- Employee Assistance Program (EAP)
- Employee Referral Bonus Program
- 401k (with a matching program) / Roth IRA
- Company Discounts
- PayActive/On-Demand Pay
- Paid vacation, Sick Days, You Days and Holidays
**Starting no less than $18.14
Responsibilities and Duties:
- Demonstrates timeliness, courtesy, sincerity, and patience when dealing with customers, providing customer orientation, instructing on the proper use of equipment, and working with customers to solve a variety of problems.
- Completes evaluation of problem(s) presented by our customers
- Trouble shoots and provides solutions to problems or questions via the telephone, Zoom, or other approved methods
- Completes work order or pick up exchange when a solution cannot be found
- Participates in an on-call rotation for afterhours trouble shooting
- Notifies on call MET of orders they create and assign them to that driver via Transport Manager.
- Performs other duties as assigned.
Qualifications:
Education: Graduate of an accredited high school or GED equivalent.
Experience/Knowledge/Skills/Physical Requirements:
- DME experience preferred.
- DME delivery experience a plus.
- Experience with Microsoft Office and Zoom a plus
- Excellent communication and customer relation skills.
- Excellent interpersonal and organizational skills (a team player).
- Clean and neat in personal appearance.
- Must pass the Human Performance Evaluation assessment.
