Victim Services Program Specialist

Requisition No: 824987

Agency: Office of the Attorney General

Working Title: VICTIM SERVICES PROGRAM SPECIALIST - 41000605

Position Number: 41000605

Salary: $50,000 Annually

Posting Closing Date: 03/23/2024

Our Organization and Mission:The Office represents the State of Florida in state and federal civil and criminal courts, from trial courts to the Supreme Court of the United States.

Pay: $50,000 Annually

Position Summary: This position is in the Division of Victim Services and Criminal Justice Programs with the Office of the Attorney General. As a Victim Services Program Specialist, you will serve as part of a team of regional victim advocates across the state.

Qualifications: A Bachelor's degree from an acredited college or university and four years of professional or non professional experience in administrative work, accounting, auditing, probation and parole, corrections, claims processing, claims or benefits eligibility determination, social or VICTIM SERVICES.
A Master's degree in a related field can substitute for the required experience.
Professional or nonprofessional experience as described above can substitute on a year-for-year basis for the required college education.

Preference will be given to applicants with:

• At least two years of experience providing direct services to crime victims.
• Experience working with crime victims in the court process.
• Familiar with the principles and techniques of effective crisis intervention.
• Strong interpersonal skills and are comfortable with public speaking.
• Work independently and effectively manage time while completing a variety of tasks.

** Applicants chosen to move forward to the interview stage will be required to present a 10-minute PowerPoint presentation, utilizing 5 slides regarding the criminal appeals process in Florida. **

The Work You Will Do:The responsibilities of this position include, but are not limited to the following:

• Coordinate and deliver training and outreach presentations to allied professionals regarding Division of Victim Services programs, such as the address confidentiality program and victim compensation.
• Notify crime victims of all significant events in the criminal appeals process in cases where they have been identified as a victim of the crime and provide direct victim assistance as appropriate.
• Explain the appellate court processes to victims to keep them informed, act as a liaison between the Assistant Attorneys General and the victims, and accompany victims to appellate court hearings as appropriate.
• Establish and maintain working relationships with others by attending and participating in local community meetings, outreach events, task forces, and fatality review teams pertaining to VICTIM SERVICES.
• Serve as liaison between the Office of the Attorney General and local victim service providers regarding services for crime victims in Florida, provide technical assistance related to victim compensation claims as applicable, and assist in identifying gaps in services.
• Respond to incidents of mass violence in the state and assist with the victim compensation application process.
• Ensure that necessary services are coordinated and provided within the assigned geographical area.
• Prepare and submit accurate monthly statistical reports on activities and services to crime victims.
• Work as part of a team to complete special projects as directed
• Complete special assignments and perform related duties as assigned.

NOTE: These duties involve extended work hours and travel outside the work site.

The Benefits of Working for the State of Florida:Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• Annual and Sick Leave benefits.
• Nine paid holidays and one Personal Holiday each year.
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance option.
• Retirement plan options, including employer contributions (For more information, please click www.myfrs.com).
• Flexible Spending Accounts
• Tuition waivers.
• And more! For a more complete list of benefits, visit www.mybenefits.myflorida.com.

IMPORTANT NOTICE: To be considered for the position, all applicants must:

Submit a complete and accurate application profile necessary for qualifying such as dates of service, reason for leaving, etc. In addition, all applicants must ensure all employment and/or detailed information about work experience is listed on the application (including military service, self-employment, job-related volunteer work, internships, etc.) and that gaps in employment are explained. NOTE: Any required experience and/or preferences listed in the advertisement must be verified at the time of application.

• Ensure that applicant responses to qualifying questions are verifiable by skills and/or experience stated on the employment application and/or resume. Applicants who do not respond to the qualifying questions will not be considered for this position.
• The elements of the selection process require the submission of a recent writing sample.
• Current and future vacancies may be filled from this advertisement for a period of up to six months. Following the six-month period, a new application must be submitted to an open advertisement to be considered for that vacancy.
• OAG employees are paid biweekly. All state employees are required to participate in the direct deposit program pursuant to s. 110.113, F.S.

CRIMINAL BACKGROUND CHECKS/ DRUG FREE WORKPLACE:All OAG positions are "sensitive or special trust" and require favorable results on a background investigation including fingerprinting, pursuant to s. 110.1127(2)(a), F.S. The State of Florida supports a Drug-Free Workplace, all employees are subject to reasonable suspicion or other drug testing in accordance with section 112.0455, F.S., Drug-Free Workplace Act. We hire only U.S. citizens and those lawfully authorized to work in the U.S.

E-VERIFY STATEMENT:The Office of the Attorney General participates in the U.S. government’s employment eligibility verification program (e-verify). E-verify is a program that electronically confirms an employee’s eligibility to work in the United States after completion of the employment eligibility verification form (i-9).

PERSONS WITH DISABILITY/ADA STATEMENT: The OAG supports the employment of individuals with disabilities and encourages them to seek employment within our agency. If you need an accommodation because of a disability, as defined by the Americans with Disabilities Act, in order to participate in the application process, please notify the people first service center at 877-562-7287. If you need an accommodation during the selection process, please notify the hiring authority in advance to allow sufficient time to provide an accommodation.

REMINDERS:Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Service System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from SSS. For more information, please visit the SSS website at: https: //www.sss.gov. If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. If you return to FRS employment before satisfying the required waiting period, your retirement may be voided, and you may have to repay all benefits you have received, including any Deferred Retirement Option Program (DROP) payout.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.