Vice President Operations

Our mission of providing care to the world at a moments notice is at the heart of everything we do. We are caregivers, first and foremost and we will be there when you need us.  With more than 38,000 employees, Global Medical Response teams deliver compassionate, quality medical care, primarily in the areas of emergency and patient relocation services around the world. We provide end-to-end medical transportation as well as fire services, integrated healthcare solutions and disaster response.

JOB SUMMARY
Directs Regional Directors of Base Operations and works in collaboration with the Vice President of Patient Care Services and Staff Development, Chief Medical Officer, and Director of Business Development. Duties included but not limited to financial aspects of the program including marketing, communications, and operating expenses.
ESSENTIAL FUNCTIONS/DUTIES
• Provides direct supervision of Regional Directors of Base Operations and Public Relations Manager
• Develops goals and objective consistent with the mission and vision of the Company
• Assists with the preparation of annual business and marketing plan along with annual capital and operating budget for the Company
• Accounts for cost overruns and maintains bottom line within the budget framework
• Approves expenditures within established limits, and delegates approval and clear limits to direct reports when appropriate in conformance with company policy
• Maintains a safe environment for patients, guests, and staff
• Develops monthly reports of flight activity
• Acts as a liaison with other health care providers
• Completes performance appraisals on directly supervised personnel and ensures all performance appraisals are accomplished on an annual basis
• Collaborate problem solving and follow-up on operational issues with the appropriate personnel
• Conducts regularly scheduled meetings with staff and management personnel
• Attends classes, training, or meetings necessary to maintain knowledge of advances in safety, communications, marketing, management, and equipment development
• Participates in activities that promote professional growth and self-development
• Maintains thorough knowledge of departmental and other regulatory policies and procedures
• Maintains timely communications with direct reports and Senior Vice President of Operations
• Coordinates activities with the Medical Director(s) and the Vice President of Clinical Care Services regarding medical personnel, policies and procedures, medical supplies, equipment, and departmental goals
• Assists Public Relations Manager with development, implementation, and management of an aggressive marketing program aimed at all users of emergency services and other interested groups
• Assists with development of information and promotional materials designed to promote awareness in the community
• Participates in the company response to and mitigation of any significant negative event in a manner that reduces negative public exposure, reduces civil and criminal legal exposure including providing care and support to staff members and their families directly and indirectly affected ensuring a well understood plan is in place and serves as company spokesperson
• Develops annual goals and marketing plan for all areas of responsibility
• Participates in strategic planning for the Company
• Other duties as assigned
QUALIFICATIONS
Education:
· Bachelor of Science or Bachelor of Arts Degree, Masters Degree preferred
Experience:
• Ten years experience in medical transport
• Five years experience in a progressive responsible management position
Skills:
• Ability to multitask and perform effectively in a fast paced environment.
• Ability to work independently as well as in a team environment.
• Exhibits professionalism, is ethical and able to maintain confidentiality.
• Well-organized, analytical and self-directed.
• Excellent verbal and written communication skills; ability to relate to and interact with people at all levels of the organization.
• Demonstrated facilitation and presentation skills.
• Active listening skills.
• Critical thinking skills with the ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Background in marketing and field operations
• Medical knowledge required.
• Computer literacy required.
• Financial management skills.
• Critical thinking skills with the ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Why Choose AMR? AMR is one of Global Medical Response’s (GMR) family of solutions. Our GMR teams deliver compassionate, quality medical care, primarily in the areas of emergency and patient relocation services. View the stories on how our employees provide care to the world at www.AtaMomentsNotice.com. Learn how our values are at the core of our services and vital to how we approach care, and check out our comprehensive benefit options at GlobalMedicalResponse.com/Careers. 

Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability.

Check out our careers site benefits page to learn more about our benefit options.

Salary Range: $242,427.20 to $303,034.00 DOE