Vice President Of People And Culture

POSITION: Vice President of People and Culture

Spencer Technologies is a global provider of Retail IT Services and Solutions. Spencer actively helps customers with their digital challenges supporting them with design, engineering, procurement, deployment, and aftermarket services to enable customers a cost-effective means by which to address these challenges. Spencer services a significant number of well-known brands such as Louis Vuitton, Kohls, Trader Joes, Lululemon, BJ’s Wholesale club and others.

Our core values are:

1. Client First

2. Integrity

3. Innovation

It is critical that these values resonate with you, and you are willing to make a commitment to actively represent these values in the work that you do.

Vice President of People and Culture

Reporting Structure: This role has a dual reporting structure to CEO and COO

Reports to CEO for Corporate Culture and Employee Engagement

Reports to COO for all other aspects of People & Culture

We are looking for a transformational Human Resources leader who can sit at the table with the executive team and other organizational leaders and be instrumental in leading the way to drive positive change to improve associate engagement, lower turnover and improve our culture. This person will have the vision and expertise to transform the associate experience at Spencer and help cement our core values of Client First, Integrity and Innovate. In addition, the right person must have proven experience at putting in place the structure, team and supporting processes to manage all elements of an effective Human Resources organization including talent, benefits risk management, and associate engagement with the necessary checks and balances in place to ensure compliance. This person should have expertise in how to effectively integrate and engage remote and local workforces as well as teams that span a range of different functions.

In summary, we are looking for a visionary HR leader who is excited about leading the way in transforming Spencer Technologies to become an exceptional place to work and thrive.

Responsibilities:

Strategic Human Resources Leadership:

• Develop and execute Human Resources strategies that support the company's mission, vision, and values.
• Collaborate with executive leadership to align HR initiatives with business objectives to drive organizational growth and success.
• Stay updated on industry trends and best practices to ensure HR programs are innovative and effective.
• Provide guidance and advice to senior management on HR-related matters staying abreast of industry trends and legal requirements, ensuring the company remains at the forefront of Human Resource practices.
• Provide leadership and guidance to the HR team, promoting a collaborative and high-performing culture.

Talent Acquisition and Management:

• Lead the talent acquisition process, ensuring effective recruitment strategies to attract top talent as well as fostering diversity and inclusion within the workforce.
• Oversee the development and implementation of a comprehensive onboarding program aimed at newly hired associates.
• Develop and maintain effective talent management strategies, including performance management, succession planning, and career development initiatives.
• Implement strategies to enhance associate retention to cultivate and foster a positive work environment.

Employee Relations and Compliance:

• Design and execute employee relations initiatives that support positive employee relations including policies, procedures, job satisfaction and programs aimed at fostering a positive workplace.
• Ensure compliance with employment laws and regulations such as FMLA, ADA, EEOC and other applicable Federal, State and local laws while keeping HR policies and practices up to date.
• Oversee the investigation and resolution of employee concerns, conflicts, and disciplinary actions.
• Monitor employee engagement levels and implement initiatives to improve employee satisfaction and morale.

Compensation and Benefits:

• Oversee the design and administration of competitive compensation and benefits programs that aligns with the company’s goals and objectives.
• Conduct market research to ensure the company's compensation packages remain competitive.
• Collaborate with finance to develop the HR budget and manage costs related to compensation and benefits.

Learning and Development:

• Develop and implement learning and development strategies to enhance associates’ skills and knowledge.
• Identify training needs and coordinate the delivery of development programs.
• Foster a culture of continuous learning and support employee career growth.

HR Operations and Systems:

• Develop and implement HR policies and procedures to ensure consistency and efficiency.
• Oversee the Human Resources Management System (ADP) and support the Human Resources team to make efficiencies to support the business needs as well as streamline Human Resources processes.
• Monitor HR metrics and data to analyze trends, identify areas for improvement, and make data-driven decisions.

Qualifications:

• Bachelor’s degree in human resources, Business Administration, or a related field (Master's degree preferred).
• 15+ years of progressive HR experience, with a strong business acumen and a focus on leadership and strategic HR management.
• HR certification (e.g., SHRM-SCP, SPHR, HRCI) is highly desirable.
• Advanced skills with Microsoft Office Suite
• Proven experience with Human Resources Management Software (Preferably ADP)
• Strong knowledge of HR principles, practices, and employment laws and regulations in multi states preferred.
• Demonstrated experience leading HR functions and ability to provide effective guidance and leadership to a team of HR professionals.
• Excellent verbal, written, communication, and interpersonal skills.
• Strong analytical and problem-solving abilities.