Vice President Of Operations Electrical Construction

JOB DESCRIPTION: VICE PRESIDENT, DIRECTOR OF OPERATIONS

Position: Vice President, Director of Operations

Reports to: President & CEO

Join Taylor Electric Company and play a critical role in propelling our organization toward continued success in the electrical industry. As our Vice President and Director of Operations, you will be at the forefront of driving operational excellence, ensuring the successful completion of projects while maintaining a focus on efficiency, safety, and client satisfaction.

OUR HISTORY

About 70 percent of family-owned businesses never make it into the hands of the second generation. Taylor Electric Company is now led by fourth generation Taylor family members. From installing doorbells in 1922 to today - providing electrical maintenance contracts for the home of the Chicago White Sox to work at O'Hare Airport and Northerly Island - we have evolved and thrived. We are also the first electrical contracting company in Chicago to have a female CEO, carrying on the family's reputation for commitment, longevity, and value.

Founded in 1922

Our 100+ years of experience means we've seen it all - and can do it all.

Family culture

Our employees stay with us for years, leading to better customer relationships and outcomes.

Community service

We've made a commitment to community service. We know that we're better when we help make others better too.

A name you can trust

Our founder, Sam Taylor, believed that a man's word was his bond, a belief we've carried forward into everything we do.

RESPONSIBILITIES

As the Vice President and Director of Operations, you will be crucial in ensuring the seamless execution of Commercial Electrical construction projects through effective leadership and organization. Your primary focus will be directing and developing operations, ensuring efficiency, customer satisfaction, and sustainable business growth.

Your key responsibilities will include but are not limited to:

• Manage office and field operations teams to ensure optimal efficiency and client satisfaction.
• Develop strategic objectives and goals for future growth, guiding and supporting our field teams.
• Collaborate with the President and CEO to ensure seamless job start-up, scheduling, project close-outs, and post-project debriefs.
• Work closely with the Project Management team to assess project status, analyze progress, and review financials.
• Evaluate departments and identify opportunities for enhanced efficiency and effectiveness.
• Oversee service standards within our existing client base to guarantee continued client satisfaction.
• Streamline or develop new internal procedures and policies to improve operational performance.
• Prepare status and management reports for upper management, providing valuable insights for decision-making.
• Facilitate new client documentation and onboarding processes to ensure smooth transitions and exceptional service delivery.
• Address client account questions and renewals, nurturing strong client relationships.
• Manage contracts and ensure compliance with all relevant regulations and standards.
• Effectively handle construction-related issues, resolving challenges promptly to maintain operational efficiency.
• Ensure the proper delivery of services and prioritize customer satisfaction at every stage.
• Conduct regular meetings with team leads to plan labor allocation and address any operational issues.
• Collaborate closely with the Project Management and Estimation teams to optimize scheduling and labor utilization.
• Track and maintain staff safety certifications, conducting training sessions when necessary.

QUALIFICATIONS

To excel in this leadership position, the ideal candidate should possess the following qualifications:

• Bachelor's Degree or a minimum of 5 years' relevant operations management experience.
• Demonstrated effective management and team-building skills.
• Prior experience with Commercial Electrical construction projects is essential.
• Strong customer service aptitude with a commitment to meeting and exceeding client expectations.
• Proven problem-solving and conflict management experience.
• Exceptional multitasking abilities, adept at managing multiple issues simultaneously.
• Business development skills are a plus, fostering growth opportunities for the company.
• Strong planning and organizing capabilities to drive successful project execution.

BENEFITS

Taylor Electric Company offers a comprehensive benefits package for full-time employees, including 100% Employer paid Health Insurance, Retirement Plan (401K), Profit sharing, Bonuses, Paid Vacations, Sick Leave and Paid Holidays. We are looking for an individual with the talent and skills required to contribute to our continued growth and success. Interested candidates can submit resumes to ctaylor@taylorelectricco.com.

Job Type: Full-time

Pay: From $175,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Bonus opportunities

Experience:

• Electrical Construction: 3 years (Required)

Ability to Relocate:

• Chicago, IL 60649: Relocate before starting work (Required)

Work Location: In person