Veterinary Receptionist

Job Overview:
We are seeking a highly motivated and compassionate Veterinary Receptionist to join our team. As a Veterinary Receptionist, you will be the first point of contact for our clients and their beloved pets. Your exceptional customer service skills and knowledge of animal care will contribute to providing a positive experience for both clients and their furry companions.

Responsibilities:
- Greet clients and their pets with a warm and friendly demeanor
- Schedule appointments and manage the veterinary clinic's calendar
- Answer phone calls, respond to emails, and address client inquiries
- Collect and update patient information, including medical history and insurance details
- Assist veterinarians and veterinary technicians with various procedures as needed
- Maintain cleanliness and organization of the reception area
- Process payments and handle financial transactions accurately
- Educate clients on preventive care, medications, and post-treatment instructions
- Coordinate referrals to specialists when necessary

Requirements:
- Previous experience working in a veterinary clinic or animal care setting preferred
- Excellent communication skills, both verbal and written
- Strong knowledge of animal handling techniques and restraint methods
- Familiarity with veterinary terminology and medical procedures
- Proficient in basic computer skills, including data entry and appointment scheduling software
- Ability to multitask in a fast-paced environment while maintaining attention to detail
- Compassionate nature with a genuine love for animals
- Flexibility to work evenings, weekends, and holidays as needed

Skills:
- Pet care: Knowledge of proper pet care practices, including feeding, grooming, and exercise routines.
- Animal catheterization: Ability to assist with catheter placement for medical procedures.
- Medical collection: Experience in collecting samples for laboratory testing or diagnostic purposes.
- Animal handling: Proficient in safely handling animals during examinations or treatments.
- Equine: Familiarity with equine care practices and handling techniques.
- Animal restraint: Skilled in restraining animals during procedures or examinations.
- Laboratory: Basic understanding of laboratory procedures and sample processing.
- Dog training: Knowledge of dog training techniques and behavior management.
- Veterinary terminology: Familiarity with common veterinary terms and medical terminology.
- Animal care: Understanding of general animal care practices, including nutrition, hygiene, and disease prevention.

Join our team and make a difference in the lives of pets and their owners. Apply today to become a valued member of our veterinary clinic!

Job Types: Full-time, Part-time

Pay: Up to $20.30 per hour

Expected hours: 20 – 30 per week

Benefits:

• Employee discount
• Flexible schedule

Schedule:

• 4 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Morning shift

Work setting:

• Clinic
• In-person

Ability to Relocate:

• Lancaster, PA 17602: Relocate before starting work (Required)

Work Location: In person