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Form of workJob Description
Description
Here is What Your Day Might Consist of:
Here is the Experience you will bring to the Job
Here is What We will Offer You
Carolina Animal Specialty & Emergency in Hickory, NC is seeking a Customer Service Representative to join our rapidly growing specialty and emergency practice. CASE is a multi-specialty practice with specialists in internal medicine, surgery, and 24-hour emergency and critical care. They are supported by our highly trained and compassionate team of technicians, assistants, and Client Service Representatives. We currently have an opening for a weekend CSR on our emergency service team. ***This position is for nights and weekends ***
Here is What Your Day Might Consist of:
- Greet all patients in a professional and polite manner
- Answer phone calls promptly & take messages
- Resolve patient complaints via phone and email
- Verify customer account information
- Multitask within a fast-paced environment
- Provide exceptional customer service
Here is the Experience you will bring to the Job
- • A high school diploma or GED required • Previous experience in the veterinary field required • Must be available to work rotating shifts • Ability to sit, stand and walk for various amounts of time • Must maintain professionalism in high-stress situations • Excellent verbal, written, and oral communication • Ability to lift 50lbs
Here is What We will Offer You
- Discounted Penn Foster LVT program with the potential of a fully paid scholarship
- Fully paid Veterinary Technician Specialty (VTS) specialization • Competitive compensation
- Medical, dental, vision, and life insurances
- Veterinary services discount
- Retirement: 401(K) with employer match •
- Paid Time Off and Paid Holidays
Emphasis is placed on superior patient and client care, the development of a rewarding career, and a sustainable, balanced lifestyle. Ready to start a new adventure with an amazing practice and exceptional team? Let's talk!
As part of an Innovetive Petcare Practice, we are an E-Verify employer.
As part of an Innovetive Petcare Practice, we are an E-Verify employer.
