Veterinary Assistant/Receptionist

About us

ANIMAL EYE CONSULTANTS OF IOWA PLLC is a veterinary ophthalmology practice based out of Hiawatha, IA. We see patients on Friday at the Animal Emergency Center of the Quad Cities. We provide compassionate and comprehensive eye care for animals with ocular diseases. Our mission is to improve and preserve the vision of pets through our expertise, state-of-the-art technology, and personalized approach.

Responsibilities:
- Greet and welcome clients and their pets to the veterinary clinic
- Schedule appointments and manage the clinic's appointment calendar
- Answer phone calls and provide information to clients regarding their pets' health, medications, and treatments
- Assist veterinarians and veterinary technicians with various procedures, such as animal catheterization and administering medications
- Maintain accurate records of client information, pet medical history, and billing details
- Provide general information about animal care, including nutrition, grooming, and training
- Handle financial transactions, including processing payments and managing invoices
- Maintain cleanliness and organization of the reception area

Qualifications:
- Previous experience as a veterinary receptionist or in a related role is preferred
- Knowledge of animal physiology and basic veterinary procedures is a plus
- Familiarity with equine care is beneficial but not required
- Excellent customer service skills with the ability to communicate effectively with clients and colleagues
- Strong organizational skills with attention to detail
- Ability to handle multiple tasks simultaneously in a fast-paced environment
- Proficiency in computer systems and software used in veterinary clinics

Note: This job description is not intended to be all-inclusive. The employee may be required to perform other related duties as requested to meet the ongoing needs of the veterinary clinic.

Job Type: Part-time

Pay: $20.00 - $25.00 per hour

Expected hours: 7 – 10 per week

Benefits:

• Employee discount
• Uniform allowance

Schedule:

• 8 hour shift
• Day shift
• Evenings as needed
• No weekends

Work Location: In person