Vendor And Transportation Manager - Remote In New Mexico

At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together.

As the Vendor and Transportation Manager within the New Mexico health plan, you will be responsible for scoping, onboarding, implementing, regulating and managing of all vendors and subcontractors we partner with. You will be the main point of contact for all vendors and subcontractors within the health plan and you will develop strong relationships with our partners for the benefit of our members.

You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. New Mexico residence preferred.

Primary Responsibilities:

• Monitor and own current vendor contract status from the initial exploratory phase to internal approval, implementation, go-live, and through steady state
• Partner with appropriate UHG procurement and compliance partners as appropriate for implementation and management of subcontractors and vendors
• Coordinate ad-hoc and ongoing reporting requirements for the health plan and state regulator, implementing measures to ensure vendor reporting is timely, accurate, and complete; both internal and external reporting, including those contractually required and/or necessary for determining contract compliance
• Report of vendor performance back to the NM leadership team via JOC's, Monthly Business Reviews, Leadership meetings, etc.
• Implement and manage subcontractor or vendor Corrective Action Plans (CAPs) as necessary
• Identify risk or areas of opportunity, ensuring relationships are in good standing
• Act as main point of contact for all subcontractor and vendor questions and concerns
• Work with Non-Emergency Medical Transportation Vendor (NEMT) to ensure all contract requirements are met, investigate any member complaints and grievances related to transportation, and assist in organizing safe and accessible transportation for Turquoise Care members
• Meet with vendors regularly to review performance metrics and contractual compliance
• Partner and collaborate with internal care team, providers, and community resources/partners
• Demonstrate strong interpersonal and communication skills
• Compose routine correspondence and reports
• Plan, organize, and prioritize work in a time-sensitive role

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 5+ years in project/program management experience
• 3+ years in managing or working with vendors
• Proficiency with MS Office, including Word, Excel, and Outlook
• Solid negotiation skills; ability to gain acceptance from others on a plan or idea and achieve bottom line results for the company
• Background working with vendors or subcontractors
• Ability to constantly assess risks and effectively mobilize resources to mitigate and resolve them
• Solid writing skills and effective communication, including delivering presentations
• Ability to travel up to 25% of the time

Preferred Qualifications:

• Background in Managed Care
• PMP Certification or Six Sigma Certification
• Knowledge of Medicaid population
• Experience reviewing and working with contracts
• Residence in New Mexico
• Excellent customer service skills

• All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy

California, Colorado, Connecticut, Hawaii, Nevada, New Jersey, New York, Rhode Island, or Washington Residents Only: The salary range for California, Colorado, Connecticut, Hawaii, Nevada, New Jersey, New York, Rhode Island, or Washington residents is $70,200 to $137,800 per year. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.