Vance County High School Receptionist 2

Job Description:

As the Receptionist at Vance County High School, you will serve as the first point of contact for students, parents, staff, and visitors. You will play a critical role in providing excellent customer service, managing administrative tasks, and ensuring the smooth operation of the front office. Below are the key responsibilities associated with this role:

1. Front Desk Operations:

• Greet and welcome visitors in a friendly and professional manner.
• Answer incoming phone calls, take messages, and transfer calls to appropriate staff members.
• Respond to inquiries from students, parents, and staff regarding school procedures, schedules, and general information.

2. Administrative Support:

• Assist with clerical tasks such as typing, filing, copying, and scanning documents.
• Maintain accurate student and staff records, including attendance records and contact information.
• Coordinate the distribution and collection of forms, permissions slips, and other school-related documents.

3. Student and Visitor Management:

• Monitor and manage visitor access to the school, including signing in guests and issuing visitor badges.
• Assist students with check-ins, check-outs, and late arrivals, following established school procedures.
• Maintain confidentiality and security of student and staff information at all times.

4. Communication and Correspondence:

• Communicate important announcements, reminders, and updates to students, parents, and staff via phone, email, or written correspondence.
• Assist with the distribution of mail and packages, ensuring timely delivery to the appropriate recipients.
• Relay messages and information accurately and efficiently between staff members and other stakeholders.

5. Reception Area Maintenance:

• Ensure that the reception area is clean, organized, and welcoming at all times.
• Manage office supplies inventory and place orders as needed to maintain adequate stock levels.
• Coordinate with custodial staff to address maintenance issues or cleanliness concerns in the front office area.

6. Special Projects and Events:

• Assist with the coordination and execution of special events, meetings, or projects as assigned by school administration.
• Provide logistical support for school functions such as parent-teacher conferences, registration days, and orientation events.
• Collaborate with other administrative staff members to ensure seamless coordination of school activities.

Qualifications:

• High school diploma or equivalent (required); associate's or bachelor's degree (preferred).
• Previous experience in a receptionist or administrative support role (preferred).
• Excellent communication and interpersonal skills, with a professional and courteous demeanor.
• Strong organizational skills and attention to detail, with the ability to multitask and prioritize tasks effectively.
• Proficiency in basic computer skills, including Microsoft Office applications and email correspondence.
• Ability to maintain confidentiality and handle sensitive information with discretion.