V Pace - Administration - Receptionist

Department: San Diego PACE
Location: San Diego PACE
Supervisor Title: PACE Manager
Job Code: 018027
Budget Code: 18027000
Job Status: Non-Exempt
Subordinate Title(s):
Position Summary:
Answer telephones, greet, assists, and directs visitors, patients and other clinic office callers. Guides, screens, and registers new patients. Assists participants with their badges, ensures accurate monitoring of participants' attendance. Daily data entry to ensure appropriate records of participants and staff attendance. Perform clerical duties to support the daily business activities of the location. Responsible for providing excellent customer service. Always ensure participants 'safety.
Essential Functions of the Job:

• Greets people upon arrival answers telephones, routes callers, provides information to

visitors, staff and participants.

• Schedules appointments in person.

• Retrieves patient's registration information and confirms and verifies patient's information.

• Responsible for keeping track of participants' daily attendance and monitoring transportation services.

• Performs registration of all participants' assessments and tracking of new intakes.

• Answers inquiries, assists enrollees/patients to utilize health care delivery system.

• Obtains, records, and analyzes financial information.

• Renders accurate and timely data entry of all program eligibility and registration information.

• Request medical records for patients that come in without an appointment.

• Aids, guidance and direction to visitors and patients. Calls for an escort when necessary.

• Assists in care and maintenance of department equipment and supplies.

• Responsible for incoming and outgoing interoffice and regular mail

Additional Duties and Responsibilities

• Maintains established departmental policies and procedures, objectives, quality.
  • assurance program, safety, environmental and infection control standards.

• Participates in educational programs and in-service meetings.

• Attends meetings as required.

• Performs other related duties as assigned or requested.

Job Requirements
Education Required (Minimum level of education):

• High School or equivalent.

Certifications/Licenses Required:

• CA Driver's License preferred.

Experience Preferred:

• One-year receptionist in medical setting (optional).

Verbal and Written Skills Required to Perform the Job:

• Good written and verbal communication skills.

Technical Knowledge and Skills Required to Perform the Job:

• Verbal ability for accurate and tactful explanation. Excellent Computer skills.

Equipment Used:

• Multi-extension phones; CRT/PC, Typewriter, and other office machines.

Working Conditions and Physical Requirements:

• May be required to lift approximately 25 lbs.
• Mostly sitting position.
• May be required to travel to other sites.
• May be required to work evenings and/or weekends.
• One year's experience working with frail, elderly population.

Universal Requirements

• Pre employment requirements include I-9, physical, positive background and reference check results, complete application, new hire orientation, pre employment PPDs.

About Us San Ysidro Health is a Federally Qualified Health Care organization committed to providing high quality, compassionate, accessible and affordable healthcare services for the entire family. The organization was founded by seven women in search of medical services for their families and community. Almost 50 years later, San Ysidro Health now provides innovative care to over 108,000 patients through a vast and integrated network of 47 program sites across the county. San Ysidro Health could not serve our patients without the dedication of our passionate and hardworking employees. Apply today and become a part of our mission-driven team! San Ysidro Health has a long-standing commitment to equal employment opportunity for all applicants for employment. Employment decisions including, but not limited to, those such as employee selection, performance evaluation, administration of benefits, working conditions, employee programs, transfers, position changes, training, disciplinary action, compensation, and separations are made without regard to race, color, religion (including religious dress and grooming), creed, national origin, nationality, citizenship status, domestic partnership status, ancestry, gender, affectional or sexual orientation, gender identity or expression, marital status, civil union status, family status, age, mental or physical disability (including AIDS or HIV-related status), atypical heredity cellular or blood trait of an individual, genetic information or refusal to submit to a genetic test or make available the results of a genetic test, military status, veteran status, or any other characteristic protected by applicable federal, state, or local laws.
Other details

• Pay Type Hourly
• Min Hiring Rate $19.20
• Max Hiring Rate $26.14
• Travel Required No

Apply Now