Ux Research Internship

Job Description:
Are you obsessed with data, partner success, taking action, and changing the game? If you have a whole lot of hustle and a touch of nerd, come work with Pattern and use your skills to push the one of the fastest-growing companies in the U.S. to the top of the list!
Pattern is the premier partner for global ecommerce acceleration and is headquartered in Utah's Silicon Slopes tech hub-with offices in Asia, Australia, Europe, the Middle East, and North America. Valued at $2 billion, Pattern has been named one of the fastest growing tech companies in North America by Deloitte and one of best-led companies in America by Inc. More than 100 global brands-like Nestle, Sylvania, Kong, Panasonic, Sorel, Bosch, and Pandora-rely on Pattern's global ecommerce acceleration platform to scale their business around the world. We place employee experience at the center of our business model and have been recognized as one of America's Most Loved Workplaces®.
We're currently filling spots for our 2024 full-time UX Research summer internships at our headquarters in Lehi, Utah. UX Research Interns will help our product managers and UX designers during our discovery, testing, and feedback phases across our products. This role will help take our products to the next level as we continue to scale not only in functionality, but also across user types and their needs.
Frequently Asked Questions
What is a day in the life of a UX Research Intern?

• Help product managers during discovery, testing, and feedback phases across all products
• Help define partner profiles, requirements, needs, and opportunities for innovation
• Help facilitate qualitative and quantitative studies by gathering requirements, planning, designing, creating and launching the studies, and reporting on findings.
• Get involved in sketching, prototyping, and user testing before passing the design onto the development team

What will I need to thrive in this role?

• Experience designing websites and mobile experiences using Figma or a similar design tool
• Sophomore, Junior, or Senior in college
• Major in Design, Product, Research, Psychology, or related discipline
• Experience with Video Editing software
• Experience with User Testing software

What does high performance look like?
Working closely with users, product, and the rest of the UX team, the recipe for success in this role will come through attention to detail, asking the right questions, diving into a problem to find the appropriate solution, and understanding Pattern's goals and how our solutions help our users reach those goals.
What is my potential for career growth?
While there is no set position available at the end of the internship, the right candidate, executing at a high level may be considered for a role post internship, or an extension to continue working with the team.
What is the team like?
The UX team currently includes 8 designers across 2 offices working on 4 products. The team includes a diverse mix of backgrounds with a former architect, creative director, front end developer, and more than 50+ years of combined UX experience amongst the team.
Sounds great! What's the company culture?
We are looking for individuals who are:

• Game Changers- A game changer is someone who looks at problems with an open mind and shares new ideas with team members, regularly reassesses existing plans and attaches a realistic timeline to goals, makes profitable, productive, and innovative contributions, and actively pursues improvements to Pattern's processes and outcomes.
• Data Fanatics- A data fanatic is someone who recognizes problems and seeks to understand them through data, draws unbiased conclusions based on data that lead to actionable solutions, and continues to track the effects of the solutions using data.
• Partner Obsessed- An individual who is partner obsessed clearly explains the status of projects to partners and relies on constructive feedback, actively listens to partner's expectations, and delivers results that exceed them, prioritizes the needs of your partners, and takes the time to create a personable experience for those interacting with Pattern.
• Team of Doers- Someone who is a part of a team of doers uplifts team members and recognizes their specific contributions, takes initiative to help in any circumstance, actively contributes to supporting improvements, and holds themselves accountable to the team as well as to partners.

What is the hiring process?

• Initial interview with Pattern's Director of UX
• Additional interviews as needed
• Executive review
• Offer

How can I stand out as an applicant?

• Be prepared to talk about professional accomplishments with specific data to quantify examples
• Be ready to talk about how you can add value and be the best addition to the team
• Focus on mentioning how you would be partner obsessed at Pattern
• Be prepared to talk about any side projects related to data and analytics

Why should I work at Pattern?
Pattern offers big opportunities to make a difference in the ecommerce industry! We are a company full of talented people that evolves quickly and often. We set big goals, work tirelessly to achieve them, and we love our Pattern community. We also believe in having fun and balancing our lives, so we offer awesome benefits that include

• Onsite Fitness Center
• Casual Dress Code
• Competitive Pay

Pattern provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability, status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Pattern is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.