Address
Form of workJob Description
The Utility Manager assigned to this position is a key member of the management team and reports to the Vice President of Operations, or Director (based on location). The incumbent oversees all aspects of Subsidiary operations.
JOB FUNCTIONS:
Responsible for overall management of all aspects of the water and wastewater contract at respective subsidiary location
Directly responsible for the operation and maintenance of the water and wastewater systems as well as oversight of all sub-contractors, consultants, and vendors
Develops and implements policies and procedures, and activity reporting systems to ensure efficient and effective service levels as well as compliance with all contractual requirements
Provides direct and indirect guidance to the Operations Superintendents, Environmental Health & Safety Supervisor, Project Coordinators, Project Team Leaders, Subcontract Administrator, Administrative support and others, including third-party support, in all areas of operations
Responsible for the preparation and updates of System Operation Plans, Quality Management Plans, Computerized Maintenance Management Plans, Emergency Preparedness and Response Plans, as well as other standardized processes and procedures
Ensures open, clear, and direct communications for all support services provided by the General Office and others
Responsible for input for the timely reporting of all required deliverables to and services provided by the General Office
Ensures proper assistance and support are given to customer service-related functions and is responsible for the timely resolution of all customer service issues
Responsible for the timely updating of the 5-year capital plans
Responsible for asset management, planning, and preparation of capital and operating budgets
Responsible for integrating new or modified water supply, treatment facilities and wastewater facilities, including lift stations into operations, and ensuring operating manuals/directives are drafted for each facility
MINIMUM POSITION QUALIFICATIONS:
Bachelor"s Degree in Civil Engineering or Business, and a minimum of ten (10) years of progressive experience in water and/or wastewater systems operations; to include budgeting, planning, financial reporting and community relations or twelve (12) years of demonstrated experience as described above
Must possess and maintain a valid driver's license issued by the state where employed
Successful candidates must pass background checks which include the National Agency Check (NAC)
QUALITIES OF A SUCCESSFUL MANAGER IN THIS POSITION
Displays high standards of ethical conduct; exhibits honesty and integrity
Works and communicates with internal and external clients, contractors, vendors and customers to meet their needs in a polite, courteous, and cooperative manner
Committed to quality service
Responds appropriately to supervision
Aligns behavior with the needs, priorities and goals of the organization
Encourages and facilitates cooperation, pride, trust, and group identity
Fosters commitment and team spirit
Expresses information to individuals or groups effectively, taking into account the audience and nature of the information
