Utility Manager

POSITION DEFINITION:

The Utility Manager assigned to this position is a key member of the management team and reports to the Vice President of Operations, or Director (based on location). The incumbent oversees all aspects of Subsidiary operations.

JOB FUNCTIONS:

* Responsible for overall management of all aspects of the water and wastewater contract at respective subsidiary location

* Directly responsible for operation and maintenance of the water and wastewater systems as well as oversight of all sub-contractors, consultants and vendors

* Develops and implements policies and procedures, and activity reporting systems to ensure efficient and effective service levels as well as compliance with all contractual requirements

* Provides direct and indirect guidance to the Operations Superintendents, Environmental Health & Safety Supervisor, Project Coordinators, Project Team Leaders, Subcontract Administrator, Administrative support and others, including third-party support, in all areas of operations

* Responsible for the preparation and updates of System Operation Plans, Quality Management Plans, Computerized Maintenance Management Plans, Emergency Preparedness and Response Plans, as well as other company standardized processes and procedures

* Ensures open, clear and direct communications for all support services provided by the company, the General Office and others

* Responsible for input for the timely reporting of all required deliverables to company and services provided by the General Office

* Ensures proper assistance and support are given to customer service related functions and is responsible for timely resolution of all customer service issues

* Responsible for the timely updating of the 5-year capital plans

Responsible for asset management, planning and preparation of capital and operating budgets

* Responsible for integrating new or modified water supply, treatment facilities and wastewater facilities, including lift-stations into operations, and ensuring operating manuals / directives are drafted for each facility

* Participates on industry-related committees (e.g. AWWA and WEF), and in community outreach programs related to utility activities

* Ensures effective communication, coordination and interaction with government Contracting Office (KO), Contracting Officers Representative (COR), government stakeholders, local personnel, applicable regulatory authorities and corporate management

* Ensures the timely completion of subsidiary goals and objectives, in addition to senior management / manager goals and objectives

* Performs other related duties as assigned

MINIMUM POSITION QUALIFICATIONS:

* Bachelor's Degree in Civil Engineering or Business, and a minimum of ten (10) years of progressive experience in water and/or wastewater systems operations; to include budgeting, planning, financial reporting and community relations or twelve (12) years of demonstrated experience as described above

* Must possess and maintain a valid driver's license issued by the state where employed

* Successful candidates must pass background checks which include the National Agency Check (NAC)

ACCOUNTABILITY The Utility Manager has leadership responsibility and accountability in overseeing the daily operations and maintenance of the utility system. This includes strong interpersonal skills, including the development and management of budgets. The Utility Manager is accountable for operating and maintaining the operations in compliance with the appropriate environmental, health, and safety regulations, to include, responsibilities for establishing and maintaining effective working relationship with the customer, and the public to ensure that a positive image is maintained.