User Risk Strategy Manager

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

As Stripe continues to develop innovative products that serve businesses of all sizes around the world, risk will increase in complexity and scale. The User Risk Strategy protects and advances Stripe’s business, brand, and mission by building and deploying industry-leading policies and practices that instill user and partner trust in Stripe while enabling business growth.

What you’ll do

The User Risk Strategy team is looking for an experienced risk professional to join the User Risk Strategy organization. This person will develop, manage, and execute on high impact initiatives to improve Stripe’s risk controls and user experience. You will provide expert guidance and analyses to the business and to our most strategic customers to enable Stripe to grow in a risk-conscious manner.

The Risk team plays a critical role in ensuring a healthy financial eco-system for businesses around the world. We are looking to hire an experienced people leader who is passionate about managing people, the payments ecosystem, educating others in complex areas of risk and has experience working cross-functionally with teams such as Product, Engineering, Sales, and Legal teams. The right candidate for this role will have a minimum of 5+ years experience in risk management and the payments ecosystem and 3+ years experience managing teams.

Responsibilities

• Manage a team that drives Risk Strategy for company-level strategic initiatives that are designed to advance and scale our risk policies and controls while ensuring a positive experience for Stripe’s users

• Develop a team of Strategists and their risk projects to design policy and enforcement strategies that balance risk and reward

• Work with merchants, from successful venture-backed startups to well established institutions; evaluating their business model risk and compliance risk drivers

• Enable user onboarding to safely grow at scale, continuously optimizing for efficiency and effectiveness, and staying hyper focused on a positive user experience

• Help manage Stripes portfolio by developing a deep understanding of regulatory and financial partner requirements across industries, geographies, and partner models;

• Partner with multiple stakeholders and cross functional teams including Product, Engineering, Operations, Legal, Financial Crimes, Partnerships to prioritize and maximize the impact of your projects;

• Represent Stripe in external engagements with our most critical partners and customers

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• At least 7+ years of professional experience, preferably in Financial Services, Payments or fintech industries

• At least 3+ years managing teams 

• Experience in a related role (risk, compliance and/or product enablement)

• Experience managing programs that involve reporting and driving action at scale

• A proven track record of working effectively in a product-centric environment with significant internal and external dependencies

• Ability to distill complex, ambiguous risk and policy problems into clear, concise, and reliable guidance for internal stakeholders and Stripe users

• Extensive experience developing user and product requirements and implementation designs based on risk/reward tradeoffs

• Entrepreneurial and curious mindset, strong communication and interpersonal skills

• Strong desire to work in a fast paced and innovative environment

• A “Stripe-first” mentality - ability to marry a “culture of compliance” with a curiosity about how to best enable our product and GTM teams

Preferred qualifications 

• Proficiency in one of the following:

  • Card network rules and regulations 

  • KYC/KYB, AML OFAC compliance 

• Experience overseeing execution and delivery of highly-strategic programs; proven ability to take complex issues and turn them into actionable next steps, hold others accountable, and meet deadlines

• Advanced degree in law, business, policy or other related field

• Experience in translating business requirements to technical configurations