Address
Form of workSenior Analyst, Channel/Institutional Contracts
Hybrid East Hanover, NJ
Pay rate range: ***-***
To support the IM US organization with contract preparation and the accurate and timely administration of discount agreements. This entails contract authoring research, draft amendments, contract interpretation and system entry; validating chargebacks and membership; rebate payment adjudication.
Process Expert/Lead - Maintain a high degree of contract drafting accuracy. Work closely with operational stakeholders to ensure seamless transition of the contract from inception to implementation. Evaluate and interpret contracts to ensure correct setup of products, pricing, chargeback, and membership terms. Create and maintain Indirect/Direct membership information in Model N and SAP. Conduct Class of Trade research to support Government Pricing calculations. Serve as subject matter expert for the department and leverage knowledge of system and chargeback/membership expertise to drive priorities, project development quality/speed, and compliance. Manage and/or coordinate special projects.
Business Partnering - Support contract strategy feasibility discussions with IM US contract teams. Demonstrate effective prioritization to ensure document turnaround times within agreed-upon timelines. Partner with the Government Pricing team to ensure accurate pricing calculations. Communicate with wholesalers, GPO, LTC, Specialty Groups, HIBCC, IMS, and HRSA to determine member eligibility. Partner with Market Access to support the implementation of new strategies. Work with teams in remote locations both inside and outside the U.S. to achieve department objectives.
Team Leadership/Meeting Facilitation - Conduct meetings to achieve issue resolution within the department, with internal customers, wholesalers, specialty distributors, LTC, and GPOs. Maintain systems and logs to track contracts, rebate, chargebacks, and membership issues for accurate reporting to management.
Data Analytics/Super User: Designated resource within department to be the expert on all systems and programs. Provide expertise in testing, troubleshooting, as well as identifying errors and process efficiencies.
Quality Assurance - Ensure adherence to all standard operating procedures and SOX requirements. Ensure communication to management about identified risks to the department and organization. Identify any areas for improvement and provide actionable feedback.
Key Performance Indicators (Indicate how performance for this job will be measured)
Timeliness targets for contract authoring, contract entry, chargeback processing, membership maintenance, and rebate payments are achieved each month
Accuracy targets for contract entry, chargeback processing, membership maintenance, and rebate payments are achieved each month
Fulfillment of objectives and service level agreements achieved
Well organized, compliant, innovative, and collaborative team environment is sustained
Education (minimum/desirable):
BA/BS degree or Equivalent 4-year degree required. Focus in Finance, Accounting, or Business Administration preferred.
Languages: Mastery of the English language (written and oral)
Experience/Professional requirement:
3+ years of related experience required. Performing similar work
2 years' experience in pharmaceutical/biotech industry related experience
Familiarization with contract authoring, chargeback adjudication, rebate processing, membership, and contract maintenance
Technical Knowledge/Professional Competencies
Working knowledge of class of trade and customer identifiers
Understanding of pharmaceutical product discount contracts with various healthcare providers
Proficiency in computer applications, including Client Office, Outlook, and Adobe Acrobat
Proficiency with life science applications. Model N. Deal Management and SAP a plus
Leadership/Organizational Skills
Demonstrate persistent follow through and ability to juggle shifting priorities with ease
Superior proof reading and organizational skills; detail oriented and self-directed
Proven ability to work independently, prioritize workload and manage competing priorities.
Ability to research and respond to complex customer issues with reasoned judgment
Strong collaboration, communication and negotiating skills
Strong leadership, motivation skills with ability to influence without direct responsibility
Strong project and process management experience
Results-oriented ability to deliver under tight deadlines
Willingness to train and coach others
