Address
Form of workPosition Summary...
What you'll do...
Asset Management : Possess Knowledge of: Fundamentals of asset management, enterprise asset management plan; Lifecycle of assets - Acquisition, operation, maintenance and renewal; "Total cost of ownership" concept related to assets; Awareness of parts (inventory/lead time).To be able to: Implement best practices for asset management and risk assessment. Design and negotiate policies for acquisition guidelines and standards. Assess the impact of effective asset management on enterprise finances. Direct the development of and enforces compliance with asset management processes.
Data & Digital Acumen : Possess Knowledge of: Data collection modes, techniques and tools; Data analytics & visualization tools and techniques; Existing and upcoming digital applications and other systems used in the respective areas; Technology innovation trends & industry benchmarks; Data governance as it relates to data quality, metadata, and data lineage; Data Science techniques and their applications in a function specific context. To be able to: Identify the potential solutions to business problems using data and advanced analytics. Administer data governance policies that ensure the proper management of the data ecosystem. Review the impact of digital technologies in alignment with the overall org strategy that drives process efficiencies or enable cost reduction. Provide inputs on process improvements using existing / innovative technology solutions (predictive analytics, AI) across the function. Define best visualization approach and solutions for specific business issues and use multiple techniques to create interactive dashboards. Partner with Data Science and Technology teams to define future state capabilities and build against those priorities in support of functional / organizational objectives. Coach and enable data driven best practices across the region.
Exception Management : Possess Knowledge of: Knowledge of truck transportation loss control practices, tools and techniques; ability to assess, prevent and reduce loss in transportation, as well as recommend solutions for trucking risks; Data analytics & visualization tools and techniques; Existing and upcoming digital applications and other systems used in the respective areas; Technology innovation trends & industry benchmarks; Data governance as it relates to data quality, metadata, and data lineage; Data Science techniques and their applications in a function specific context. To be able to: Direct the use of resources like teams, budgets, and training, and technologies to implement new ways of working that eliminate opportunities for disruption in business processes. Manage reduction in non-value-added time by leveraging data, automation capabilities, stakeholder alignment, and operational readiness to best position the company to overcome daily problems like escalations, crises, and unique disruptions. Direct network preparedness for identifiable and unidentifiable risks to deliver on-time operational execution.
Fleet Readiness : Possess Knowledge of: Scheduling and reporting; Related operational and financial KPIs; Preventive Maintenance and carrier quality. To be able to: Ensure availability of fleet for entire business format as per schedule and oversee performance evaluations process. Implement guidelines on allocation of budget and guide teams on mix of fleet from different channels (own, leased or market). Guide regional teams on creating, implementing, and adhering to protocols, processes, and standards of quality in order to ensure business required standards.
Operational Excellence : Possess Knowledge of: Organizational Processes; Root Cause Analysis techniques; Department Workflows; Standard Operating Procedures and One Best Way Process. To be able to: Evaluates relevant industry practices from an operations perspective and works accordingly. Works to resolve obstacles to goals of several organizational functions. Advises others to carry out responsibilities based on understanding of key organizational functions. Designs awareness programs for multi and cross functional issues of the regulatory environment. Facilitates interrelationships between major functions and subfunctions. Recommends efficiencies in operational functions and One Best Way documentation wherever possible. Monitors organizational adherence to policies and procedures. Facilitates communications across departments to ensure a smooth workflow in the facility and related partner functions. Applies regulatory programs as needed to comply with major products, processes or business areas. Provides recommendations and solutions to existing and potential legal or regulatory problems. Plan and oversee cost saving initiatives to meet the business goals. Create plans for collaboration on network level projects.
Safety & Compliance : Possess Knowledge of: Industry best practices and safety and compliance standards; Local, State, and Federal Regulatory agencies; Audit steps, tools, and resources; Accident prevention; Risk mitigation; Change management and implementation; Business unit knowledge and performance requirements. To be able to: Ensures safety and compliance programs meet local, state and federal requirements (for example, Occupational Safety and Health Administration (OSHA) and National Fire Protection Association (NFPA), Environmental Protection Agency (EPA) required Risk Management Plans) as well as align with overall business strategy. Develops mitigation strategies and corrective plans to reduce impact of undesirable events for at risk facilities and programs Reviews new regulatory requirements, industry practices, new technologies and equipment developments; implementing required changes; and ensuring standards and procedures are current. Guide cross functional teams on risk elimination strategies. Acts as chief compliance representative to internal leadership and external stakeholders such as regulatory agencies and auditors. Sets safety and compliance assessment and audit priorities, goals and objectives; developing long term strategy and approach to ensure compliance with new and changing regulations. provides guidance and direction on regulatory inspection requests for documentation and business information. Provides guidance and information to supervision and management regarding safety training requirements and compliance as they relate to employee health and safety. Guide and implement network level root cause analysis.
Shipping & Transportation: Possess Knowledge of: Routing & network plan; Delivery scheduling; Vehicle utilization; Inbound & Outbound operations; Department of Transportation guidelines and regulations. To be able to: Help design and manage the omnichannel flow of goods with seamless integration in terms of documentation and other paperwork requirements. Manage multiple freights and good categories creating a seamless transportation network. Support planning of the optimal vehicle utilization keeping in mind the different categories of vehicles and goods. Analyze gaps of current logistics operating model with respect to key performance indicators, current industry best practices and future demand.
Vendor Management : Possess Knowledge of: Stakeholder identification and mapping; Stakeholder analysis; Stakeholder communication; Relevant business metrics and business areas; Stakeholder management tools and methods. To be able to: Cultivate relationships with executives at key suppliers and senior internal leadership to ensure that suppliers' strategic core capabilities are understood within the organization. Lead changes to supplier business reviews with customer input to align to business needs Manage Supplier change impact with an appropriate action plan Serve as escalation contact for major issues with supplier performance Understand future roadmaps and initiatives that may necessitate new and emerging sources of supply Identify key strategic vendors for opportunities across the organization.
Provides overall direction by analyzing business objectives and customer needs; developing, communicating, building support for, and implementing business strategies, plans, and practices; analyzing costs and forecasts and incorporating them into business plans; determining and supporting resource requirements; evaluating operational processes; measuring outcomes to ensure desired results; identifying and capitalizing on improvement opportunities; promoting a customer environment; and demonstrating adaptability and sponsoring continuous learning.
Develops and implements strategies to attract and maintain a highly skilled and engaged workforce by diagnosing capability gaps; recruiting, selecting, and developing talent; supporting mentorship, workforce development, and succession planning; and leveraging the capabilities of new and existing talent.
Cultivates an environment where associates respect and adhere to company standards of integrity and ethics by integrating these values into all programs and practices; developing consequences for violations or non-compliance; and supporting the Open Door Policy.
Develops and leverages internal and external partnerships and networks to maximize the achievement of business goals by sponsoring and leading key community outreach and involvement initiatives; engaging key stakeholders in the development, execution, and evaluation of appropriate business plans and initiatives; and supporting associate efforts in these areas.
Strategy: Think and Act Strategically Creates: strategies for own organization that align with the company's strategies and lead to the achievement of business priorities. Pursues initiatives, investments, and opportunities that fit with and support company strategies. Assesses deliverables against leading industry practices and implements plans that leverage company advantages. Works through different strategic options and determines their intended and unintended implications, and applies to business planning.
Social Responsibility and Reputation: Promote Reputation and Social Responsibility: Proactively leads volunteer activities, programs, and initiatives in order to improve the community. Seeks and maintains external relationships and alliances, strengthening the company's impact on and reputation in the community. Serves as a credible spokesperson, representative, and sponsor of the company to the public and the community.
Talent: Assess and Improve Talent: Develops talent and replacement plans for own organization that increase effectiveness, build diversity, and enhance bench strength. Identifies, utilizes, and integrates associates' strengths to produce improved results. Creates an environment where people processes (for example, performance management, development) are used effectively to improve associate performance and achieve desired results throughout own organization. Mentors, guides, and sponsors the development of key talent.
Build Relationships: Build Internal and External Relationships: Builds and sustains trusting, collaborative relationships and alliances across functional, organizational, and geographical boundaries to achieve goals. Sponsors initiatives and programs that promote respect for, interest in, and support of associates. Ensures associates are treated in an accepting, respectful manner.
Judgment: Make Sound Judgments: Uses objective financial and business analyses to evaluate the returns and risks of business choices. Analyzes and integrates trends and patterns to determine the root causes of problems and identify solutions. Evaluates short- and long-term implications of decisions. Accurately forecasts growth, costs, and business challenges.
Customer/Member Centered: Promote a Customer/Member-Focused Environment: Creates and maintains an environment that provides customers/members with desired products, services, and experiences. Combines experience, insight, and data to determine how to best exceed customer/member needs. Develops and implements initiatives, practices, and plans to capitalize on customer/member-focused growth and improvement opportunities. Ensures the removal of barriers to delivering exceptional customer/member value, service, and support.
Execution and Results: Optimize Execution and Results: Uses the advantage of company size, internal and external resources, and talent to achieve success. Creates an environment where associates are held accountable for achieving goals and results. Applies broad, cross-functional knowledge and resources to produce results that best fit the company strategy. Prioritizes and balances time, actions, resources, and initiatives to ensure accomplishment of critical results. Makes sure desired change initiatives and priorities are implemented appropriately.
Planning and Improvement: Advocate Planning and Continuous Improvement: Sets and communicates clear and aligned goals, monitors progress, and ensures leaders in own organization do the same. Develops and implements plans and practices to ensure others have the information, resources, implementation time, and talent needed to succeed. Develops and upgrades work assignments and processes to accomplish goals across functions, organizations, and geographies, where appropriate. Sponsors continuous improvement and elimination of non-value-added work. Embraces, values, and implements diverse perspectives and ideas.
Influence and Communicate: Inspire Commitment: Develops and communicates logical, convincing justifications, including lessons learned, that build commitment and support for one's perspectives and initiatives. Builds diverse, high-performing teams that accomplish organizational changes, goals, and priorities. Ensures strategies, change initiatives, and competitive information are communicated in clear and compelling ways. Listens to, leverages, and promotes the diverse ideas, perspectives, and contributions of others across the business.
Ethics and Compliance: Promote Ethics and Compliance: Builds and sustains an environment where adherence to and reinforcement of the highest standards of integrity and ethics are the norm. Identifies opportunities and takes action to enhance compliance. Ensures associates receive the communication and instruction needed to act in accordance with policies and procedures.
Adaptability: Demonstrate Adaptability: Demonstrates resourcefulness and resilience in the face of change, obstacles, and adversity. Adapts to competing demands and shifting priorities. Updates knowledge and skills to handle new complexities, challenges, and responsibilities (for example, seeking out training, learning from experience, researching best practices). Seeks exposure to new ideas and perspectives. Sponsors progra...
What you'll do...
Asset Management : Possess Knowledge of: Fundamentals of asset management, enterprise asset management plan; Lifecycle of assets - Acquisition, operation, maintenance and renewal; "Total cost of ownership" concept related to assets; Awareness of parts (inventory/lead time).To be able to: Implement best practices for asset management and risk assessment. Design and negotiate policies for acquisition guidelines and standards. Assess the impact of effective asset management on enterprise finances. Direct the development of and enforces compliance with asset management processes.
Data & Digital Acumen : Possess Knowledge of: Data collection modes, techniques and tools; Data analytics & visualization tools and techniques; Existing and upcoming digital applications and other systems used in the respective areas; Technology innovation trends & industry benchmarks; Data governance as it relates to data quality, metadata, and data lineage; Data Science techniques and their applications in a function specific context. To be able to: Identify the potential solutions to business problems using data and advanced analytics. Administer data governance policies that ensure the proper management of the data ecosystem. Review the impact of digital technologies in alignment with the overall org strategy that drives process efficiencies or enable cost reduction. Provide inputs on process improvements using existing / innovative technology solutions (predictive analytics, AI) across the function. Define best visualization approach and solutions for specific business issues and use multiple techniques to create interactive dashboards. Partner with Data Science and Technology teams to define future state capabilities and build against those priorities in support of functional / organizational objectives. Coach and enable data driven best practices across the region.
Exception Management : Possess Knowledge of: Knowledge of truck transportation loss control practices, tools and techniques; ability to assess, prevent and reduce loss in transportation, as well as recommend solutions for trucking risks; Data analytics & visualization tools and techniques; Existing and upcoming digital applications and other systems used in the respective areas; Technology innovation trends & industry benchmarks; Data governance as it relates to data quality, metadata, and data lineage; Data Science techniques and their applications in a function specific context. To be able to: Direct the use of resources like teams, budgets, and training, and technologies to implement new ways of working that eliminate opportunities for disruption in business processes. Manage reduction in non-value-added time by leveraging data, automation capabilities, stakeholder alignment, and operational readiness to best position the company to overcome daily problems like escalations, crises, and unique disruptions. Direct network preparedness for identifiable and unidentifiable risks to deliver on-time operational execution.
Fleet Readiness : Possess Knowledge of: Scheduling and reporting; Related operational and financial KPIs; Preventive Maintenance and carrier quality. To be able to: Ensure availability of fleet for entire business format as per schedule and oversee performance evaluations process. Implement guidelines on allocation of budget and guide teams on mix of fleet from different channels (own, leased or market). Guide regional teams on creating, implementing, and adhering to protocols, processes, and standards of quality in order to ensure business required standards.
Operational Excellence : Possess Knowledge of: Organizational Processes; Root Cause Analysis techniques; Department Workflows; Standard Operating Procedures and One Best Way Process. To be able to: Evaluates relevant industry practices from an operations perspective and works accordingly. Works to resolve obstacles to goals of several organizational functions. Advises others to carry out responsibilities based on understanding of key organizational functions. Designs awareness programs for multi and cross functional issues of the regulatory environment. Facilitates interrelationships between major functions and subfunctions. Recommends efficiencies in operational functions and One Best Way documentation wherever possible. Monitors organizational adherence to policies and procedures. Facilitates communications across departments to ensure a smooth workflow in the facility and related partner functions. Applies regulatory programs as needed to comply with major products, processes or business areas. Provides recommendations and solutions to existing and potential legal or regulatory problems. Plan and oversee cost saving initiatives to meet the business goals. Create plans for collaboration on network level projects.
Safety & Compliance : Possess Knowledge of: Industry best practices and safety and compliance standards; Local, State, and Federal Regulatory agencies; Audit steps, tools, and resources; Accident prevention; Risk mitigation; Change management and implementation; Business unit knowledge and performance requirements. To be able to: Ensures safety and compliance programs meet local, state and federal requirements (for example, Occupational Safety and Health Administration (OSHA) and National Fire Protection Association (NFPA), Environmental Protection Agency (EPA) required Risk Management Plans) as well as align with overall business strategy. Develops mitigation strategies and corrective plans to reduce impact of undesirable events for at risk facilities and programs Reviews new regulatory requirements, industry practices, new technologies and equipment developments; implementing required changes; and ensuring standards and procedures are current. Guide cross functional teams on risk elimination strategies. Acts as chief compliance representative to internal leadership and external stakeholders such as regulatory agencies and auditors. Sets safety and compliance assessment and audit priorities, goals and objectives; developing long term strategy and approach to ensure compliance with new and changing regulations. provides guidance and direction on regulatory inspection requests for documentation and business information. Provides guidance and information to supervision and management regarding safety training requirements and compliance as they relate to employee health and safety. Guide and implement network level root cause analysis.
Shipping & Transportation: Possess Knowledge of: Routing & network plan; Delivery scheduling; Vehicle utilization; Inbound & Outbound operations; Department of Transportation guidelines and regulations. To be able to: Help design and manage the omnichannel flow of goods with seamless integration in terms of documentation and other paperwork requirements. Manage multiple freights and good categories creating a seamless transportation network. Support planning of the optimal vehicle utilization keeping in mind the different categories of vehicles and goods. Analyze gaps of current logistics operating model with respect to key performance indicators, current industry best practices and future demand.
Vendor Management : Possess Knowledge of: Stakeholder identification and mapping; Stakeholder analysis; Stakeholder communication; Relevant business metrics and business areas; Stakeholder management tools and methods. To be able to: Cultivate relationships with executives at key suppliers and senior internal leadership to ensure that suppliers' strategic core capabilities are understood within the organization. Lead changes to supplier business reviews with customer input to align to business needs Manage Supplier change impact with an appropriate action plan Serve as escalation contact for major issues with supplier performance Understand future roadmaps and initiatives that may necessitate new and emerging sources of supply Identify key strategic vendors for opportunities across the organization.
Provides overall direction by analyzing business objectives and customer needs; developing, communicating, building support for, and implementing business strategies, plans, and practices; analyzing costs and forecasts and incorporating them into business plans; determining and supporting resource requirements; evaluating operational processes; measuring outcomes to ensure desired results; identifying and capitalizing on improvement opportunities; promoting a customer environment; and demonstrating adaptability and sponsoring continuous learning.
Develops and implements strategies to attract and maintain a highly skilled and engaged workforce by diagnosing capability gaps; recruiting, selecting, and developing talent; supporting mentorship, workforce development, and succession planning; and leveraging the capabilities of new and existing talent.
Cultivates an environment where associates respect and adhere to company standards of integrity and ethics by integrating these values into all programs and practices; developing consequences for violations or non-compliance; and supporting the Open Door Policy.
Develops and leverages internal and external partnerships and networks to maximize the achievement of business goals by sponsoring and leading key community outreach and involvement initiatives; engaging key stakeholders in the development, execution, and evaluation of appropriate business plans and initiatives; and supporting associate efforts in these areas.
Strategy: Think and Act Strategically Creates: strategies for own organization that align with the company's strategies and lead to the achievement of business priorities. Pursues initiatives, investments, and opportunities that fit with and support company strategies. Assesses deliverables against leading industry practices and implements plans that leverage company advantages. Works through different strategic options and determines their intended and unintended implications, and applies to business planning.
Social Responsibility and Reputation: Promote Reputation and Social Responsibility: Proactively leads volunteer activities, programs, and initiatives in order to improve the community. Seeks and maintains external relationships and alliances, strengthening the company's impact on and reputation in the community. Serves as a credible spokesperson, representative, and sponsor of the company to the public and the community.
Talent: Assess and Improve Talent: Develops talent and replacement plans for own organization that increase effectiveness, build diversity, and enhance bench strength. Identifies, utilizes, and integrates associates' strengths to produce improved results. Creates an environment where people processes (for example, performance management, development) are used effectively to improve associate performance and achieve desired results throughout own organization. Mentors, guides, and sponsors the development of key talent.
Build Relationships: Build Internal and External Relationships: Builds and sustains trusting, collaborative relationships and alliances across functional, organizational, and geographical boundaries to achieve goals. Sponsors initiatives and programs that promote respect for, interest in, and support of associates. Ensures associates are treated in an accepting, respectful manner.
Judgment: Make Sound Judgments: Uses objective financial and business analyses to evaluate the returns and risks of business choices. Analyzes and integrates trends and patterns to determine the root causes of problems and identify solutions. Evaluates short- and long-term implications of decisions. Accurately forecasts growth, costs, and business challenges.
Customer/Member Centered: Promote a Customer/Member-Focused Environment: Creates and maintains an environment that provides customers/members with desired products, services, and experiences. Combines experience, insight, and data to determine how to best exceed customer/member needs. Develops and implements initiatives, practices, and plans to capitalize on customer/member-focused growth and improvement opportunities. Ensures the removal of barriers to delivering exceptional customer/member value, service, and support.
Execution and Results: Optimize Execution and Results: Uses the advantage of company size, internal and external resources, and talent to achieve success. Creates an environment where associates are held accountable for achieving goals and results. Applies broad, cross-functional knowledge and resources to produce results that best fit the company strategy. Prioritizes and balances time, actions, resources, and initiatives to ensure accomplishment of critical results. Makes sure desired change initiatives and priorities are implemented appropriately.
Planning and Improvement: Advocate Planning and Continuous Improvement: Sets and communicates clear and aligned goals, monitors progress, and ensures leaders in own organization do the same. Develops and implements plans and practices to ensure others have the information, resources, implementation time, and talent needed to succeed. Develops and upgrades work assignments and processes to accomplish goals across functions, organizations, and geographies, where appropriate. Sponsors continuous improvement and elimination of non-value-added work. Embraces, values, and implements diverse perspectives and ideas.
Influence and Communicate: Inspire Commitment: Develops and communicates logical, convincing justifications, including lessons learned, that build commitment and support for one's perspectives and initiatives. Builds diverse, high-performing teams that accomplish organizational changes, goals, and priorities. Ensures strategies, change initiatives, and competitive information are communicated in clear and compelling ways. Listens to, leverages, and promotes the diverse ideas, perspectives, and contributions of others across the business.
Ethics and Compliance: Promote Ethics and Compliance: Builds and sustains an environment where adherence to and reinforcement of the highest standards of integrity and ethics are the norm. Identifies opportunities and takes action to enhance compliance. Ensures associates receive the communication and instruction needed to act in accordance with policies and procedures.
Adaptability: Demonstrate Adaptability: Demonstrates resourcefulness and resilience in the face of change, obstacles, and adversity. Adapts to competing demands and shifting priorities. Updates knowledge and skills to handle new complexities, challenges, and responsibilities (for example, seeking out training, learning from experience, researching best practices). Seeks exposure to new ideas and perspectives. Sponsors progra...
