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SalaryMed Supply US is a leading provider of home care urology supplies, specializing in intermittent catheters and related products. We are dedicated to improving the lives of patients by providing training and exceptional customer support. We are currently looking for a motivated Urology Medical Assistant to join our team and play a vital role in our mission to provide high-quality supplies and services to patients in need.
Job Description:
As a Urology Medical Assistant at Med Supply US, your role will encompass a wide range of responsibilities to ensure the seamless delivery of urological supplies and support to our valued patients. Your tasks will involve both office and fieldwork, enabling you to make a meaningful impact on patient care.
Key Responsibilities:
Patient Care and Coordination:
- Coordinate delivery for new patients to provide training and assess their needs.
- Assist patients over the phone, answering questions and providing guidance on product usage.
- Collaborate with the Territory Manager to coordinate services efficiently.
Administrative Duties:
- Review prescriptions and chart notes from Urologists to ensure accurate supply orders.
- Maintain accurate records and documentation of patient interactions and supply orders.
- Handle clerical tasks related to at-home work.
Customer Service:
- Provide exceptional customer support to patients, addressing their concerns and inquiries.
- Communicate with Urology offices to facilitate smooth service coordination.
Weekly On-Call Rotation:
Participate in a weekly on-call rotation, providing support to patients as needed during evenings and weekends.
Work Environment:
- Safe and modern office setting.
- Relaxed and supportive atmosphere.
- On-the-job training to enhance your skills.
- Growth opportunities within the company.
- Company perks to reward your dedication.
Qualifications:
- Associate's degree (Required).
- 5 years of experience with EMR systems (Required).
- 5 years of experience in recording vital signs (Required).
Benefits:
- Competitive pay + bonuses.
- Comprehensive benefits package, including health, dental, and vision insurance.
Schedule:
- Full-time position.
- 8-hour shifts, typically during the day.
- Monday to Friday work schedule.
